General Trouble Shooting
Below are a few general trouble shooting guidelines. If after reading this section, the condition does not
change or the condition is not covered in this section, please contact Chart’s service team at +1
408.371.4932.
Condition: The safety relief valve is venting.
The pressure of the LN
2
supply is greater than 50
psi (3.44 bar).
Check the pressure of the LN
2
supply. If the
supply pressure is greater than 50 psi (3.44 bar),
reduce the supply pressure.
**Note: A dewar can be vented to reduce the
pressure.
The vent is obstructed.
Check the UltraDoser unit vent. If the vent is
obstructed, clear the obstruction.
If the vent is obstructed with ice, contact Chart’s
service team at +1 408.371.4932.
Condition: Liquid is coming out of the vent.
The LN
2
supply pressure is too high.
Lower LN
2
supply pressure to 22 psi (1.5 bar) or
lower.
Ice has developed inside the unit, causing the
internal float valve to malfunction.
The UltraDoser unit must be drained of liquid,
allowed to warm up over a minimum of 24 hours
with a continuous purge of warm nitrogen gas.
Contact Chart’s service team at +1 408.371.4932
for a detailed procedure.
Condition: Liquid is coming out of the dosing head even though the valve is shut close.
The LN
2
supply pressure is too high.
Reduce the LN
2
supply pressure.
The valve seat is contaminated (ice or particles).
The UltraDoser unit must be drained of LN
2,
The
dosing valve assembly must be removed and
cleaned.
Contact Chart’s service team at +1 408.371.4932
for a detailed procedure.
Air supplied to the solenoid is reversed.
Reverse the LN
2
lines that supply and vent to the
solenoid.