Cinderella FREEDOM - Troubleshooting Table

28
ERROR
DISPLAY
MESSAGE
RED
LIGHT
YELLOW
LIGHT
GREEN
LIGHT
SOUND ACTIONS
Ash container
should be emptied
Empty the
ash container
FLASHING
Alternately
FLASHING
Alternately
STEADY
ON
3 BEEPS
1 Remove and empty the ash container
* Toilet must be connected to 230V.
Ash container
must be emptied.
Toilet locked.
Toilet locked
container full
STEADY
ON
STEADY
ON
STEADY
ON
3 BEEPS
10 SECONDS
APART
1 Remove and empty the ash container
* Toilet must be connected to 230V.
No power OFF OFF OFF
1 Make sure that the toilet is connected
to power, min 11.5 V
Ventilation fan
error
Error fan FLASHING OFF FLASHING 10 BEEPS
1
2
Check fan for obstructions and ensure
that fan blades are rotating properly
Reset toilet (hold down “Start”)
Open lid until red light ashes, close lid
and press “Start”. If error persists, call
support
Burner fan
error
Error burner
fan
FLASHING FLASHING FLASHING 10 BEEPS
1
2
Check fan for obstructions and ensure
that fan blades are rotating properly
Reset toilet (hold down “Start”)
Open lid until red light ashes, close lid
and press “Start”. If error persists, call
support
Malfunctioning
hatch mechanism
Error hatch
mechanism
FLASHING OFF
STEADY
ON
10 BEEPS
1
2
3
4
5
If toilet is warm, reset toilet
Open lid until red light ashes, close lid
and press “Start”
If unsuccessful, reset toilet, insert a
bowl liner and pour 3 cups of water into
the liner, close lid and press “Start”
If unsuccessful wait until the toilet has
cooled (fan stopped) Restart toilet and
open lid when the hatch is opening,
remove stuck items manually. If
problem persists, call support
Ash container out
of position
Ash container
is out of
position
FLASHING FLASHING
STEADY
ON
3 BEEPS
1
2
3
Adjust the position of the ash container,
rotate the handle to the left side
Check that the stop pin on the container
is intact
Visually check the condition of the
magnet on the container. If problem
persists, call support
Heating circuit
interrupted
Error burner
system
OFF FLASHING
STEADY
ON
CONTINUOUS
BEEPS
1
2
3
4
Reset the toilet and wait 15 minutes.
Check that there is gas
Check bimetal thermostat on
right-handside of toilet. Unscrew grey
plug and push on fuse inside with
nger: do not use any sharp objects
If the fuse was triggered, you will hear a
click. See section 5.
If the fuse was not the problem, restart
toilet and try to start toilet. Repeat a
couple of times. If problem persists, call
support
Toilet lid sensor is
triggered
Lid is open FLASHING OFF
STEADY
ON
NONE
1 Check the magnet situated inside
the toilet lid and close lid. If problem
persists, call support.
Malfunctioning
temperature
sensor
Error temp
sensor
OFF FLASHING FLASHING
CONTINUOUS
BEEPS
1
2
3
Reset toilet
Open lid until red light ashes, close lid
and press “Start”
If failure persists, call support
Unreadable / no
display message
Unreadable /
blank screen
1
2
3
Unplug toilet and wait 5 minutes
Plug in toilet and restart toilet
If problem persists, call support
5.1 TROUBLESHOOTING TABLE