Cisco 7600 Series User Manual

7-2
Cisco 7600 Series Router SIP, SSC, and SPA Hardware Installation Guide
OL-5052-08
Chapter 7 Troubleshooting the Installation
Using debug Commands
Using debug Commands
The debug hw-module subslot command is intended for use by Cisco Systems technical support
personnel. For more information about the debug hw-module subslot command, see the Cisco 7600
Series Router SIP, SSC, and SPA Software Configuration Guide.
Caution Because debugging output is assigned high priority in the CPU process, it can render the system
unusable. For this reason, use debug commands only to troubleshoot specific problems or during
troubleshooting sessions with Cisco technical support staff. Moreover, it is best to use debug commands
during periods of lower network traffic and fewer users. Debugging during these periods decreases the
likelihood that increased debug command processing overhead will affect system use.
SIP Is Deactivated
Possible Problem Observations and Comments Solutions
SPA is not fully seated in the
SIP
Output of the show diag slot
command
SPA STATUS LED is off
Follow this procedure:
• Remove the SPA from the SIP.
• Inspect the SIP and the SPA. Verify there are no bent
pins or parts and that there is nothing lodged in the two
devices that could prevent a good connection.
• Insert the SPA in the SIP by sliding the SPA all the
way into the SIP until the SPA is firmly seated in the
SPA interface connector. When fully seated in the SIP,
the SPA might be slightly behind the SIP faceplate.
SPA is not supported on the
SIP
Error message indicating the
SPA is not supported
Output of the show diag slot
command
SIP STATUS LED is off
Install a SPA supported on the SIP.
SPA is not at the minimum
hardware revision level
Error message indicating the
SPA is not at the minimum
FPGA revision level
Output of the show hw-module
subslot fpd command
Output of the show diag slot
command
SPA STATUS LED is off
Follow the FPD upgrade process to update the FPGA.
For more information about performing FPD upgrades,
refer to the “Upgrading Field-Programmable Devices”
chapter in the Cisco 7600 Series Router SIP, SSC, and SPA
Software Configuration Guide.
SPA is misconfigured Refer to the configuration section of the specific SPA
installation and configuration guide, or use the Cisco IOS
software configuration documentation listed in the
“Obtaining Documentation, Obtaining Support, and
Security Guidelines” section on page xii.

Cisco 7600 Series Specifications

General

Category	Network Router
Port Density	Varies by module
Interfaces	Gigabit Ethernet, 10 Gigabit Ethernet
Redundancy	Power supplies
Power Supply	AC or DC, Redundant options available
Operating System	Cisco IOS XR
Management	CLI, SNMP
Form Factor	Modular
Dimensions	Varies by chassis model
Weight	Varies by chassis model and configuration
Chassis Slots	6, 9, or 13