Cisco 7821 Administration Guide

Call Features Configuration
Enable Call Transfer
Before you begin
Access the phone administration web page. See Access the Phone Web Page, on page 80.
Procedure
Step 1 Select Voice > Phone.
Step 2 Under Supplementary Services, choose Yes for each of the transfer services that you want to enable:
• Attn Transfer Serv—Attended call transfer service. The user answers the call before transferring it.
• Blind Transfer Serv—Blind call transfer service. The user transfers the call without speaking to the
caller.
Step 3 To disable a transfer service, set the field to No.
Step 4 Click Submit All Changes.
Call Forward
To enable call forwarding, you can enable the feature in two places: on the Voice tab and the User tab of the
phone web page.
Enable Call Forwarding on Voice Tab
Perform this task if you want to enable call forward for a user.
Before you begin
Access the phone administration web page. See Access the Phone Web Page, on page 80.
Procedure
Step 1 Select Voice > Phone.
Step 2 Under Supplementary Services, choose Yes for each of the call forwarding services that you want to enable:
• Cfwd All Serv—Forwards all calls.
• Cfwd Busy Serv—Forwards calls only if the line is busy.
• Cfwd No Ans Serv—Forwards calls only if the line is not answered.
Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide
129
Cisco IP Phone Administration
Call Features Configuration

Cisco 7821 Specifications

General

Brand	Cisco
Model	7821
Category	IP Phone
Language	English