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Advanced Call Handling
Advanced call-handling tasks involve special features that your system administrator might configure
for your phone depending on your call-handling needs and work environment.
Speed Dialing
Speed dialing allows you to enter an index number or select a phone screen item to place a call.
Depending on configuration, your phone can support several speed-dial features:
• Speed Dials
• Abbreviated Dialing
• Fast Dials
Note • To set up speed-dial numbers and Abbreviated Dial, you must be able to access your
User
Options web pages. See Using the Cisco Unified CM User Options Web Pages,
page 52.
• To set up Fast Dials, you must have access to the Personal Directory feature. See Using
Personal Directory on Your Phone, page 48.
• Alternately, your system administrator can configure speed-dial features for you.
If you want to... Then...
Use Speed Dials 1. Set up speed-dial numbers. See Setting Up Speed Dials on the Web, page 56.
2. To place a call, press , or press and select Directories > Speed Dials.
Use Abbreviated
Dial
1. Set up Abbreviated Dialing codes.See Setting Up Speed Dials on the Web,
page 56.
2. To place a call, enter the Abbreviated Dialing code and press AbbrDial.
Use Fast Dial 1. Create a Personal Address Book entry and assign a Fast Dial code.See
Using Personal Directory on the Web, page 53.
2. To place a call, access the Fast Dial service on your phone.See Using
Personal Directory on Your Phone, page 48.
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