When your administrator enables support to log Webex calls, and in the All calls screen, if the call is
represented by a phone number, you can see Add contact option. If the call is not represented by a phone
number, the option menu doesn't contain the Add contact option.
• An extra icon next to the caller id is displayed on the phone indicating a validated call.
When you go to the call details of any call, you can view if the call is a missed call or an
answered call.
• An extra icon next to the caller id is displayed on the phone indicating an illegitimate
caller.
• An extra icon next to the caller id is displayed on the phone indicating an unverified call.
Note
View Webex Call Logs Duration
You can view duration of a received and placed Webex call.
Before you begin
• The phone is onboarded to the Webex cloud server.
• Your administrator adds the Display recents from menu on your phone.
• When your administrator enables support to show logs from Webex calls, the Webex option is available
in the Display recents from menu.
Procedure
Step 1 Select Recents to access the Recents screen.
You can also press Recents softkey on the phone home screen. You only see this softkey when your
administrator configures it on the phone web interface.
When you press the Recents softkey, it directly goes to the All calls screen automatically.
Step 2 In the All calls screen, select a call log.
When you select a placed call or a received call, you can see the call duration in the Duration field. For a
missed call, the call duration information is not available.
Cisco IP Phone 7800 Series Multiplatform Phones User Guide
81
Recent Calls
View Webex Call Logs Duration
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