ClimateMaster Tranquility Digital DXM2 - Locating Thermostat Version and DXM2 Version; UltraCheck-EZ Motor Diagnostic Tool

43
Tranquility
®
Digital (DXM2)—Troubleshooting Guide
Rev.: 10 March, 2015
www.climatemaster.com
Locating Thermostat Version and DXM2 Version
B-E
INSTALLER SETTINGS
THERMOSTAT CONFIG
SYSTEM CONFIG
ACCESSORY CONFIG
INPUT DEALER INFO
HUMIDITY CONFIG
TEMPERATURE CONTROL
DEMAND REDUCTION CNFG
SERVICE MODE
RESTORY DEFAULTS
DXM2 3.3
ATC32U02 C 1.0
SELECT OPTION
PREVIOUS
Locate the version level of the DXM2 board and thermostat
or service tool on the screen. You can locate the part number
on the board and compare it to the table below.
Note: In the future, if there are software changes, the part
number will also change.
UltraCheck - EZ
™
Motor Diagnostic Tool
B-F
Program History of DXM2
Part Number / Dots Version Number
17B002N10
Version 3.6
Version 3.3
17B0002N06
Version 1.2
17B0002N05
17B0002N02
with 3 Yellow Dots
2 Yellow Dots
1 Yellow Dot Version 1.1
3 Gray Dots Version 1.0
2 Gray Dots Version 0.3
1 Gray Dot
Shows up as nothing
No Dots
EZ TOOL
Orange
Power
Button
Green
LED
Motor
Blower
Comments
Not Lit Not Lit Not Rotating
If button does not illuminate when power button
is depressed, verify 24Vac is available at alligator
clips. If 24Vac is veried, the UltraCheck-EZ
diagnostic tool is inoperable.
Lit Blinking Rotating Motor and control unit are functioning properly.
Lit Not Lit Rotating Control unit should be replaced
Lit Blinking Not Rotating
Further investigation required. Proceed to check
IV to verify motor operation.
Lit Not Lit Not Rotating
Control unit should be replaced, proceed to
check IV to verify the motor is still operational.
Note: Any board version lower than 3.3 should be replaced
if experiencing any odd symptoms or lockouts that are
unexplained