2-12 Configuration and Diagnostic Utilities
2.3 Computer Checkup (TEST)
Computer Checkup (TEST), the primary diagnostics utility, confirms whether the various computer
devices are recognized by the system and are functioning properly. Use the TEST utility to help set
up tests, to test the computer, and to install the operating system. You may also use TEST in the
following instances:
■
To determine if all devices are recognized by the system and functioning properly. Running
TEST is optional, but recommended, after you install or connect a new device.
■
To save, print, or display the information generated by TEST. It is recommended that you run
TEST and have the printed report available before placing a call to the Compaq Customer
Support Center.
■
To assist your Compaq authorized dealer, reseller, or service provider in analyzing the system by
allowing the service provider to reproduce the same environment on another computer for
testing.
To run Computer Checkup (TEST), complete the following steps:
1. Turn on all of the external devices. You may wish to leave the printer connected to log error
messages.
2. Access the Compaq Utilities menu.
3. From the Compaq Utilities menu, select Computer Checkup (TEST).
4. When the test option menu appears, select the option to view the device list.
5. Verify that TEST correctly detected the devices installed.
✎
This utility will detect all devices manufactured by Compaq; devices from other manufacturers
may not be detected.
❏
If the list is correct, select OK and go on to step 6.
❏
If the list is incorrect, be sure that any new devices are installed properly. If you do not find
an installation problem, call your Compaq authorized dealer, reseller, or service provider.
6. Select one of the following from the test option menu:
❏
Quick Check Diagnostics—This option runs a quick, general test on each device with a
minimal number of prompts. If errors occur, they are displayed when the testing is complete.
❏
Automatic Diagnostics—This option runs unattended, maximum testing of each device with
minimal prompts. You can choose how many times to run the tests, to stop on errors, or to
print or file a log of errors.
❏
Prompted Diagnostics—This option allows maximum control over the device testing
process. You can choose attended or unattended testing, decide to stop on errors, or choose to
print or file a log of errors.
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