Troubleshooting
Memotec 5-3
Console connection
does not work, with:
PWR LED green
ST LED amber
AL LED any state
Incorrect cable connection Make sure you are using the fac-
tory-supplied console cable and
terminal adaptor
Make sure the cable is properly
plugged into the CSL port and the
terminal adaptor
Make sure the DB-9 side of the
terminal adapter is properly
plugged into the console terminal
COM port
HyperTerminal communica-
tions program
Change Emulation parameter set-
ting from Auto detect to ANSI
(see “Concerning HyperTerminal
Connections” on page 8-1)
Incorrect modem setting Set the modem to ignore DTR:
execute the AT command at&d0
Set the modem to Auto Answer
mode: execute ats0=1
Console terminal dis-
plays unreadable
characters
Console terminal was not
set to the default console
speed before startup
Set your console terminal emula-
tor to 9600 bps, and start again
LAN connection does
not work
No power to LAN hub Make sure power outlet has
power.
Make sure LAN hub is properly
plugged in and switched on
Incorrect cable connection If LNK LED is off, check LAN
cable and replace if damaged
If LNK LED is on, make sure you
are using the correct IP address
for transmissions
Symptom Possible Problem Solution
Table 5-1: Troubleshooting symptoms, problems, and solutions
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