Cosmote Speedport Plus 2 User Manual

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Problems with telephony
Table A-2 Dialing problems
Problems with login to the graphical user interface
Table A-3 Configuration
If the problem still remains, our technical support can help you. If you suspect an
interference of your connection, please contact the customer support of OTE.
COSMOTE Customer Support 13888
Problem
Reason
Solution
You cannot do calls.
Voice service is not
activated successfully.
“Telephony” LED is
off.
Check the internet
connection of your
Speedport Plus 2. Make
sure that the Internet
connection option “always
online” is selected and
“Telephony” LED is stable
lit.
Voice services boot up
successfully but cannot
make outgoing calls.
Outgoing calls are
disabled.
Check the port assignment
rule in the outgoing calls
GUI.
Problem
Reason
Solution
The page could not be
found.
You have entered the
wrong IP address.
Check the IP address.
The graphical user interface
is not accessible anymore.
Reset to the factory
settings.

Cosmote Speedport Plus 2 Specifications

General

Brand	Cosmote
Model	Speedport Plus 2
Category	Network Router
Language	English