Curtiss-Wright | Tritex II AC 90, 115 Rev. X PN39892 7/12/22
RETURNING A PRODUCT FOR REPAIR
STANDARD EVALUATION AND REPAIR LEADTIME:
• Leadtime is dependent upon production capacity and level of
demand. Please contact the factory for current leadtime.
EXPEDITED EVALUATION LEADTIME:
• An additional charge per unit can be quoted to expedite an
evaluation.
• Ability to expedite is dependent upon production capacity and
level of demand. Please contact the factory for current expedited
evaluation lead time.
PROCEDURE:
• Please discuss the return with Exlar Technical Support prior to
requesting an RGA number to see if it is possible to resolve the
issue prior to return.
• If it is determined that an RGA number is required, please do so
by completing an online RGA request form located at
http://exlar.com/return-authorization-request/
– International Repairs: Closely follow instructions provided
by the Exlar Returned Goods Administrator. Failure to
comply with issued instructions may result in delays for
repair and return.
• Exlar requires a purchase order at the time of RGA; $750 on
warranty returns (refunded if warranty status is confirmed by the
factory), or for the desired service package charge per unit on all
non-warranty units.
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