DataCard CR500

Datacard CR500 User Reference Guide Clean the System
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Clean the Thermal Printhead
Clean the thermal printhead aer every 1000 printed cards.
Cauon: The thermal printhead can be damaged by an electrostac
charge. Discharge yourself by touching the print unit frame before
cleaning the printhead.
1. Prepare the printer.
a. Unlock the printer and open the security enclosure door.
b. Power o the printer.
c. Open the print unit door.
2. Press the ink ribbon cartridge eject buon and remove the ink ribbon
cartridge.
3. Press the retransfer lm cartridge eject buon and remove the retransfer lm
cartridge.
4. Locate the thermal printhead and rollers. The thermal printhead is located in
the area between the ink ribbon and retransfer lm cartridge slots.
a. Carefully insert the cleaning swab.
b. Gently wipe the thermal printhead.
c. Gently wipe the roller, just above the printhead.
5. Discard the swab aer you nish cleaning the printhead.
Cauon: Never use metal or abrasive materials to clean the thermal
printhead.
6. Reinstall the ink ribbon and retransfer lm cartridges.
7. Refer to “Prepare the Printer for Use” on page 34.
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4a
4b
4c
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