Statement of Agency Compliance
Quick Reference Guide 53
Datalogic ADC Limited Factory Warranty
Warranty Coverage
Datalogic warrants to Customer that Datalogic's products will be free
from defects in materials and workmanship for a period of one (1) year
from product shipment. Datalogic ADC (“Datalogic”) hardware products
are warranted against defects in material and workmanship under nor-
mal and proper use. The liability of Datalogic under this warranty is lim-
ited to furnishing the labor and parts necessary to remedy any defect
covered by this warranty and restore the product to its normal operating
condition. Repair or replacement of product during the warranty does
not extend the original warranty term. Products are sold on the basis of
specifications applicable at the time of manufacture and Datalogic has
no obligation to modify or update products once sold.
If Datalogic determines that a product has defects in material or work-
manship, Datalogic shall, at its sole option repair or replace the product
without additional charge for parts and labor, or credit or refund the de-
fective products duly returned to Datalogic. To perform repairs, Data-
logic may use new or reconditioned parts, components, subassemblies
or products that have been tested as meeting applicable specifications
for equivalent new material and products. Customer will allow Datalogic
to scrap all parts removed from the repaired product. The warranty pe-
riod shall extend from the date of shipment from Datalogic for the dura-
tion published by Datalogic for the product at the time of purchase
(Warranty period). Datalogic warrants repaired hardware devices
against defects in workmanship and materials on the repaired assembly
for a 90 day period starting from the date of shipment of the repaired
product from Datalogic or until the expiration of the original warranty
period, whichever is longer. Datalogic does not guarantee, and it is not
responsible for, the maintenance of, damage to, or loss of configura-
tions, data, and applications on the repaired units and at its sole discre-
tion can return the units in the “factory default” configuration or with
any software or firmware update available at the time of the repair (oth-
er than the firmware or software installed during the manufacture of the
product). Customer accepts responsibility to maintain a back up copy of
its software and data.
Warranty Claims Process
In order to obtain service under the Factory Warranty, Customer must
notify Datalogic of the claimed defect before the expiration of the appli-
cable Warranty period and obtain from Datalogic a return authorization
number (RMA) for return of the product to a designated Datalogic ser-
vice center. If Datalogic determines Customer’s claim is valid, Datalogic
will repair or replace product without additional charge for parts and la-
bor. Customer shall be responsible for packaging and shipping the
product to the designated Datalogic service center, with shipping
charges prepaid. Datalogic shall pay for the return of the product to Cus-
tomer if the shipment is to a location within the country in which the Da-
talogic service center is located. Customer shall be responsible for
paying all shipping charges, duties, taxes, and any other charges for
products returned to any other locations. Failure to follow the applica-
ble RMA policy, may result in a processing fee. Customer shall be re-
sponsible for return shipment expenses for products which Datalogic, at
its sole discretion, determines are not defective or eligible for warranty
repair.
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General
Weight and Dimensions
