98 H-Class
Cotton Swab Procedure (for users of direct thermal media, or thermal transfer media
with wax ribbon):
A. Perform the Preliminary Cleaning Steps, as described above.
B. Turn OFF the power switch and unplug the printer. Using a Cotton Swab moistened (not
soaked) with isopropyl alcohol, gently clean the printhead surface of all build-up.
C. Allow the printhead to dry. Reinstall media (and ribbon, if necessary). Plug in the printer
and turn ON the power switch. Run a few sample labels and examine them. If streaking
is still present, go to "Cleaning Card Procedure" below; otherwise, this completes
cleaning.
Cleaning Card Procedure (for users of direct thermal media, or thermal transfer media
with wax/resin ribbon combinations; also for unsuccessful Cotton Swab cleaning attempts):
A. Perform the Preliminary Cleaning Steps, as described above.
B. Place a Cleaning Card under the printhead. (Part number 70-2013-01 for 4-inch cards;
and, 70-2013-01 for 6-inch cards)
C. Close and lock the Printhead Latch and disengage the Leveling Cam.
D. Close the cover then press and hold the TEST Button to initiate cleaning. (As an
alternate, enter the menu system and select CLEAN HEAD NOW see Section 4.2.1.)
E. After the cleaning card has been run through the printer, reinstall media (and ribbon, if
necessary). Plug in and turn ON the printer. Run a few sample labels and examine them.
If streaking is still present, go to Cleaning Film Procedure (below); otherwise, this
completes cleaning.
Cleaning Film Procedure (for users of thermal transfer media and resin ribbon,
operating with a Heat Value of 22 or higher, or when all previous cleaning methods prove
unsuccessful):
A. Perform the "Preliminary Cleaning Steps", as described above.
B. Place a sheet of Cleaning Film under the printhead. (Part number 70-2087-01 for 4-inch
film; and, 70-2087-02 for 6-inch film)
C. Close and lock the Printhead Latch and disengage the Leveling Cam.
D. Close the cover then press and hold the TEST Button to initiate cleaning. (As an
alternate, enter the menu system and select CLEAN HEAD NOW see Section 4.2.1.)
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