iii
5.3.2 Level One Reset ....................................................................... 88
5.3.3 Level Two Reset ....................................................................... 88
5.4 Printhead Assembly Adjustments............................................................ 88
5.4.1 Leveling Cam Adjustment .......................................................... 88
5.4.2 Printhead Pressure Adjustment................................................... 90
5.5 Printhead Removal and Replacement ...................................................... 91
5.6 Maintenance........................................................................................ 92
5.6.1 Cleaning the Exterior Surfaces.................................................... 94
5.6.2 Cleaning the Fan Filter............................................................... 94
5.6.3 Cleaning the Interior Compartment ............................................. 95
5.6.4 Cleaning the Media Sensing Components ..................................... 95
5.6.5 Cleaning the Platen and Assist Rollers.......................................... 96
5.6.6 Cleaning the Printhead .............................................................. 97
5.6.7 Cleaning the Ribbon Path Components......................................... 99
5.7 Updating the Firmware ........................................................................100
5.8 Updating the Boot Loader.....................................................................102
5.9 Downloading Fonts..............................................................................103
Troubleshooting ............................................................................105
6.1 Problem Resolution .............................................................................105
6.1.1 General Resolutions .................................................................105
6.2 Warning and Fault Messages.................................................................109
6.3 Hex Dump Mode .................................................................................116
Specifications ................................................................................117
7.1 General .............................................................................................117