S-Class  53
 
If experiencing this problem…  Try this Corrective Action… 
 
After printing the ticket, the 
Fault Indicator lights:  
 
 
 If cutter equipped, this may indicate a 
cutter fault; call for service. 
 
 If not cutter equipped: 
 
a)  Possible programming problem.  
 
b) Possible mechanical problem – try 
pressing the FEED button to clear 
the fault: if no response, call for 
service. Otherwise, the positioning 
of the Media Sensor may need an 
adjustment (see Section 4.0).  
 
 
The printer feeds when no ticket 
stock is present or :  
 
 
 The Ticket Detect Sensor may be 
obstructed; clean the sensor per Section 
4.4.4. 
 
 
The printer feeds approximately 
20 inches (51 cm) of ticket stock 
then the Fault Indicator lights:  
 
 
 The position of the Media Sensor may 
need adjusting; see Section 4.0.  
 
 The Media Sensor may be obstructed; 
clean the sensor, see Section 4.4.3.  
 
 The TOF Mark on the ticket stock may 
not meet specifications; see Section 6.  
 
 Ticket stock may be mounted upside 
down; reinstall correctly, see Section 
3.2.    
 
 
Tickets sometimes jam and/or 
the printing is not square to the 
ticket borders: 
 
 
 
 The printhead may not be latched; see 
Section 4.4.1. 
 
 The Media Guides may be incorrectly 
positioned; see Section 3.2. 
 
 If cutter equipped, the cutter may be 
malfunctioning; call for service.