Clearing CMOS settings.............................................................................................................................................76
Clearing BIOS (System Setup) and System passwords.....................................................................................76
Chapter 5: Troubleshooting......................................................................................................... 77
Locate the Service Tag or Express Service Code of your Dell computer .............................................. 77
System-diagnostic lights..................................................................................................................................................77
SupportAssist diagnostics............................................................................................................................................... 78
Recovering the operating system..................................................................................................................................78
Flashing BIOS (USB key).................................................................................................................................................78
Flashing the BIOS.............................................................................................................................................................. 79
WiFi power cycle............................................................................................................................................................... 79
Drain residual flea power (perform hard reset)......................................................................................................... 79
Chapter 6: Getting help and contacting Alienware....................................................................... 81
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