Removing the system top cover............................................................................................................................ 172
Installing the system top cover...............................................................................................................................173
Chapter 8: Using system diagnostics..........................................................................................174
Dell Embedded System Diagnostics............................................................................................................................ 174
Running the Embedded System Diagnostics from Boot Manager.................................................................174
Running the Embedded System Diagnostics from the Dell Lifecycle Controller........................................ 174
System diagnostics controls................................................................................................................................... 175
Chapter 9: Jumpers and connectors .......................................................................................... 176
System board connectors..............................................................................................................................................176
System board jumper settings...................................................................................................................................... 178
Disabling forgotten password....................................................................................................................................... 178
Chapter 10: Troubleshooting your system.................................................................................. 179
Troubleshooting system startup failure......................................................................................................................179
Troubleshooting external connections........................................................................................................................179
Troubleshooting the video subsystem........................................................................................................................180
Troubleshooting a USB device..................................................................................................................................... 180
Troubleshooting iDRAC Direct - USB XML configuration...................................................................................... 181
Troubleshooting iDRAC Direct - Laptop connection............................................................................................... 181
Troubleshooting a serial input and output device....................................................................................................182
Troubleshooting a NIC....................................................................................................................................................182
Troubleshooting a wet system..................................................................................................................................... 183
Troubleshooting a damaged system............................................................................................................................183
Troubleshooting the system battery...........................................................................................................................184
Troubleshooting power supply units........................................................................................................................... 185
Troubleshooting power source problems.............................................................................................................185
Power supply unit problems.................................................................................................................................... 185
Troubleshooting cooling problems...............................................................................................................................186
Troubleshooting cooling fans........................................................................................................................................186
Troubleshooting system memory.................................................................................................................................187
Troubleshooting an internal USB key..........................................................................................................................188
Troubleshooting a micro SD card................................................................................................................................ 188
Troubleshooting an optical drive..................................................................................................................................189
Troubleshooting a tape backup unit............................................................................................................................189
Troubleshooting a drive or SSD................................................................................................................................... 190
Troubleshooting a storage controller..........................................................................................................................190
Troubleshooting expansion cards................................................................................................................................. 191
Troubleshooting processors..........................................................................................................................................192
Chapter 11: Getting help.............................................................................................................193
Contacting Dell EMC...................................................................................................................................................... 193
Documentation feedback...............................................................................................................................................193
Accessing system information by using QRL............................................................................................................193
Quick Resource Locator...........................................................................................................................................194
Contents 7
To Next Page
Loading...
Need help?
General