Table 28. Event descriptions and recommended actions (continued)
Number Severity Description/Recommended actions
Recommended actions:
● Collect the logs and contact technical support for further action.
643 Error Detected a non-maskable interrupt fault error. The system will automatically recover.
Recommended actions:
● Collect the logs and contact technical support for further action.
644 Error Unable to upload firmware to the system because the encryption or bundle signature is invalid.
Recommended actions:
● Verify that you are using the correct firmware bundle.
Warning Unable to upload firmware to the system because the firmware bundle is using an outdated
format.
Recommended actions:
● Verify that you are using the correct firmware bundle.
Info. Successfully uploaded firmware to the system.
Recommended actions:
● No action is required.
645 Critical Could not retrieve valid FRU data. Recommended actions:
● Collect the logs and contact technical support for further action.
646 Info. Indicates any of the following changes to SupportAssist:
● State changed
● Contact information changed
● Proxy settings changed or cleared
● Operation mode changed
● Settings changed
Recommended actions:
● No action is required.
647 Error This Storage Controller is restarting due to an internal error.
This Storage Controller experienced a management-interface hang and will restart to recover.
Recommended actions:
● Collect the logs and contact technical support for further action.
648 Error Failed to upload SupportAssist logs or CloudIQ configuration or performance data.
Recommended actions:
● No action is required.
649 Warning A controller firmware update is available for your system.
Recommended actions:
● Go to https://dell.com/support, enter your service tag and download the update. You can
then use the Update Firmware function in PowerVault Manager to perform the update.
650 Warning A disk firmware update is available for your system.
Recommended actions:
● Go to https://dell.com/support, enter your service tag and download the update. You can
then use the Update Firmware function in PowerVault Manager to perform the update.
655 Info. SupportAssist telemetry send failed/succeeded. (Payload type: CloudIQ Config)
Recommended actions:
132 Events and event messages
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