Dell Precision 3640 Tower - Getting help and contacting Dell; Self-help resources

Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Table 6. Self-help resources
Self-help resources Resource location
Information about Dell products and services https://www.dell.com/
Dell Support
Tips
Contact Support In Windows search, type Contact Support, and press Enter.
Online help for operating system
• Windows: https://www.dell.com/support/windows
• Linux: https://www.dell.com/support/linux
Troubleshooting information, user manuals, set up instructions,
product specifications, technical help blogs, drivers, software
updates, and so on.
https://www.dell.com/support/home/
Dell knowledge base articles for various of system concerns:
1. Go to https://www.dell.com/support/home/?
app=knowledgebase.
2. Type the subject or keyword in the Search box.
3. Click Search to retrieve the related articles.
Learn and get more information about your product:
• Product specifications
• Operating system
• Setting up and using your product
• Data backup
• Troubleshooting and diagnostics
• Factory and system restore
• BIOS information
Dell provides several online and telephone-based support and
service options. If you do not have an active Internet connection,
you can find contact information about your purchase invoice,
packing slip, bill, or Dell product catalog.
• Select Detect Product.
• Locate your product through the drop-down menu under View
Products.
• Enter the Service Tag number or Product ID in the search
bar.
• Once on product support page, scroll down to Manuals and
Documents section to preview all the Manuals, documents, and
other information for your product.
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