Dell UD2301 - Lagging or Erratic Input

Troubleshooting │ 32
Problems Possible solutions
Wireless connection is lost 6. Check for interference that may aect Bluetooth or
RF connectivity. For example, nearby Wi- or USB
3.0 devices.
• Check for any wireless devices that are in close
proximity such as wireless networking devices.
For example, Bluetooth printer, USB 3.0 devices,
and so on.
• Move away from these devices.
• Ensure that the distance between your laptop,
desktop, or a compatible mobile device where
the Dell Secure Link USB receiver is connected is
within 1m.
• Ensure that the USB-A port where the Dell
Secure Link USB receiver is connected is not
close to the USB-A port(s) where other devices
are connected.
• If necessary, connect the Dell Secure Link USB
receiver to the dongle extender and check the
wireless connection again.
• Keyboard key presses are
lagging, auto-repeating,
and erratic
• Mouse movement and
button clicks are lagging
and erratic
Check for interference that may affect Bluetooth or
RF connectivity. For example, nearby Wi-fi or USB 3.0
devices.
• Check for any wireless devices that are in close
proximity such as wireless networking devices.
For example, Bluetooth printer, USB 3.0 devices,
and so on.
• Move away from these devices.
• Ensure that the distance between your laptop,
desktop, or a compatible mobile device where
the Dell Secure Link USB receiver is connected is
within 1m.
• Ensure that the USB-A port where the Dell
Secure Link USB receiver is connected is not
close to the USB-A port(s) where other devices
are connected.
• If necessary, connect the Dell Secure Link USB
receiver to the dongle extender and check the
wireless connection again.