To Next PageTo Next PageWhat to do if buttons don't work on my Denon Media Player?
If buttons do not work or the unit stops responding, operations may not be permitted by the disc, or the safety protection device may be activated. Unplug the power cord once, wait for 5-10 seconds, and then plug it in again. You may also need to refer to the instructions of the disc.
Why won't my Denon Media Player power on?
If your Denon Media Player's power does not turn on, make sure the power cord is properly connected to both the player and the power outlet. If it still doesn't turn on, the safety protection device may be activated. Unplug the power cord, wait 5-10 seconds, and then plug it in again.
Why is there no sound from my Denon Media Player?
If you're experiencing no sound or the sound is hard to hear from your Denon Media Player, check the audio connections of the connected devices and speakers. Ensure that the connected audio devices are powered on and the input selection is correctly set. Also, verify that the audio output is properly selected.
Why is my USB memory device not being read by my Denon Media Player?
If your Denon Media Player is not recognizing your USB memory device, it could be due to an incompatible format or the device itself not being compatible. Also, ensure that the playback media mode is set to “USB MODE” by selecting “USB” with SOURCE.
What to do if the picture on my Denon Media Player is not displayed correctly?
If the picture from your Denon Media Player is not displayed, is disrupted, or a BD-Video/DVD-Video disc shows in black and white, it is not a malfunction if this occurs right after fast-forwarding or reversing. Connect the unit’s video/component video output directly to the TV or to the TV via the AV receiver, avoiding connections through a VCR. Also, ensure that the disc is compatible with the player’s region code.
How to fix Denon Media Player not connecting to the network?
If your Denon Media Player is not connecting to the network, check that the LAN cable is properly connected and the network connections are correct. Verify that the IP address is correct in the network settings. Also, ensure that the firewall is not blocking the unit's communication; allow communication with the unit in your firewall settings.
What to do if my Denon Media Player doesn't return to the start-up screen after removing a disc?
If the Denon Media Player doesn't return to the start-up screen when a disc is removed, there may be an internal error. Set the power to standby, wait awhile, then turn the power back on.
Why won't playback start when I select a title on my Denon Media Player?
If playback does not start when a title is selected on your Denon Media Player, playback may be prohibited by the viewing restriction setting. Check the “Ratings” setting on the GUI menu.
How do I enable interactive audio output on my Denon Media Player?
If interactive audio is not output from your Denon Media Player, set “BD Audio mode” to “Mix Audio Output” using the Mode setting menu.
Why is my USB memory device not recognized by the Denon Media Player?
If the USB memory device is not recognized by your Denon Media Player, it may require more power than the unit supplies (5 V/1 A). Use a USB memory device that is compatible with the unit's specifications. Also, check if the USB memory device is firmly connected to the USB port.
General| HDMI | Yes |
|---|---|
| Weight | 4200 g |
| HDMI version | 1.4 |
| Product color | Black |
| Playback formats | MPEG1/MPEG2/MPEG4/WMV9 |
| Dimensions (WxDxH) | 434 x 319 x 107 mm |
| USB 2.0 ports quantity | 1 |
| Audio formats supported | AAC, MP3, WAV, WMA |
| Image formats supported | JPG |
| Power consumption (standby) | 0.5 W |
| Audio output channels | 2.0 channels |
| Networking features | Ethernet |
Procedure for checking leakage current to ensure set safety before returning to customer.
Instructions to prevent hazardous radiation exposure from the laser product.
Guidelines to prevent damage to semiconductors from electrostatic discharge.
Proper grounding procedures for human body and workbench to prevent ESD damage.
Details the order of disassembly for the top cover and major internal units.
Checks laser drive current to determine if the optical pickup needs replacement based on measured values.
Tests unit's ability to play discs to diagnose optical pickup issues.
Explains the procedure for checking the laser current using test modes.
Details conditions for replacing the BD MECHA UNIT and lists necessary service parts.
Instructions for replacing the BD Main Unit, including firmware updates.
Details the process, devices, and overview for replacing the BD Mecha Unit Assembly.
Steps to configure settings, check laser, and verify playback after replacing the BD Mecha Unit.
Procedure for initializing the player, resetting user settings and factory defaults.
Guides on entering the test mode and selecting various diagnostic functions available.
Explains modes for laser on/off, error rate measurement, and accumulated laser time.
Step-by-step instructions for checking and performing the firmware update process.
Diagnostic steps for power unit failures, checking fuses and voltage outputs.
Troubleshooting steps for the FL tube display not lighting up, checking outputs.
