150
Residential Customer Agreement
Monthly Fees
Type of Fee Amount Description of When Fee Applies
Additional Receiver Fee $7.00 You have more than 1 receiver on your account.
Per additional high definition (HD) receiver.
$5.00 You have more than 1 receiver on your account.
Per additional standard definition (SD) receiver.
Alaska Dish 500AK
Upgrade Fee
$4.99 You receive Services in Alaska.
DishHOME Protection
Plan
$5.99 You participate in the DishHOME Protection Plan.
DISH Pause $5.00 You are eligible for and participate in DISH Pause.
DVR Service Fee $5.98 You purchase or lease a digital video recording
receiver and you do not subscribe to a “with DVR”
programming package.
Hawaii Dish 500H
Upgrade Fee
$4.99 You receive Services in Hawaii.
TV2 Receiver
Connection Fee
$5.00 You purchase or lease a dual-tuner receiver and it
is not connected to a phone line and/or a
broadband home network.
Service Access Fee $6.00 You do not subscribe to applicable required
minimum programming.
Transactional Fees
Type of Fee Amount Description of When Fee Applies
Check by Phone Fee $9.99 You make a personal check payment using our
automated phone system or through our customer
service center.
External Hard Drive
Activation Fee
$39.99 One time fee charged if you have a ViP receiver
and you choose to connect an external hard drive
to that receiver.
Late Payment Fee $5.00 You do not pay your bill in full on or before its due
date (unless you are receiving Services pursuant to
a Pre-Pay Promotion).
Live Operator Payment
Fee
$5.00 You make a debit or credit card payment through a
DISH Network customer service representative
(unless you are receiving Services pursuant to a
Pre-Pay Promotion).
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