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Troubleshooting
Problem Solution
1 Motors appear to be weak After balancing the camera, launch the DJI Assistant
app or the DJI Assistant software for PC/MAC and
select Camera Type.
2 The gimbal is vibrating,
even after selecting the
Camera Type
1) Check to make sure all knobs are tight, including
the pan motor knob.
2) Check to make sure the camera screw is tight.
Push on the camera plate to make sure it is not
loose or sliding on the gimbal’s camera mount.
3) Ensure the lens support has been mounted.
4) Try decreasing the stiffness setting of each axis. By
looking at the “Power” readings for the axes, you
should be able to tell if there is one particular axis
being affected.
5) If the problem persists, try increasing the Outlter
value.
3 Ronin-MX seems to be
drifting
Place the Ronin-MX on the Tuning Stand and enter
the DJI Assistant app or the DJI Assistant software for
PC/MAC. Tap/click the Calibrate System button and
let the process nish before picking up the Ronin-MX.
4 SmoothTrack does not
work
1) Turn on the Remote Controller and be sure that the
MODE switch is not in Position 1 (the uppermost
position).
2) Check whether SmoothTrack is turned off in the DJI
Assistant app or the DJI Assistant software for PC/
MAC.
3) Check whether the SmoothTrack deadband is
turned up too high. If it is, reduce the Deadband
value in the SmoothTrack Menu.
5 Motors appear to be weak
suddenly after it works for
a while
This may be caused by the high temperature of the
motor. If an overheated motor is detected, the gimbal
will enter protection mode. Turn off the gimbal for a
while, then restart the gimbal after the motor cools
down.
6 Forgot the Bluetooth
password
Connect the Ronin-MX to the DJI Assistant software
for PC/MAC and click the “Reset Password” button to
reset the password.
7 Video footage appears to
wobble from side-to-side
or up-and-down
SmoothTrack speed is too high or SmoothTrack
deadband is too low. Decrease the SmoothTrack
speed or increase the Deadband value.