Dorma PORTEO - Troubleshooting Instructions; Malfunctions and Corresponding Remedies

DORMA PORTEO
WN 057472 45532 02/08
Malfunction Possible cause
Remedy
The LED light indicator
is off.
The door does not
respond.
The LED light indicator
lluminates.
The door does not
respond.
The LED light indicator
blinks.
The door does not
respond.
The door stops during a
cycle.
The door opens beyond
the adjusted opening
angle.
The door does not reach
the adjusted opening
angle.
The door opens
automatically following
a closing cycle.
No power supply.
Loose cable connections.
Damaged cable.
The power plug is not connected.
The door assistant is defective.
The program switch is set to
position (central position).
The program switch is set to
position ( ).
mode is adjusted.
The door was opened via the
flip-flop function.
Defective door assistant.
The learning cycle has not been
performed properly.
External malfunctions.
The electric strike does not open the
door.
Defective door assistant.
The door does not run smoothly.
Obstacle in driving phase of door.
Opening angle incorrectly adjusted.
The screws of the slide channel are
loose.
Obstacle in driving phase of door.
Opening angle incorrectly adjusted.
The screws of the slide channel are
loose.
The screws of the slide channel are
loose.
"0"
"II"
PermanentOpen
PowerLess
Switch on power switch.
Connect cable connections
thoroughly.
Replace cable.
Insert power plug.
Replace door assistant.
Set program switch to desired
position.
Set program switch to position.
Adjust mode via
potentiometer 1. See page 22/23.
Close door via a new pulse.
Press the pushbutton twice in quick
succession.
Replace door assistant.
Restart learning cycle.
Reset system.
1. Program switch to position.
2. Program switch to desired mode.
3. Power switch to position.
4. Power switch to position
after 5 sec.
Set DIP switch to position.
Check and repair or replace electric
strike if required. Check and repair
or replace electric connections if
required.
Replace door assistant.
Check door and driving phase.
Remove cause for unsmooth
running.
Check slide channel for dirt or wear
and clean or replace if required.
Remove obstacle.
Repeat learning cycle.
Tighten the screws thoroughly.
Remove obstacle.
Repeat learning cycle.
Tighten the screws thoroughly.
Tighten the screws thoroughly.
"I"
PowerLess
"0"
"OFF"
"ON"
A "ON"
Troubleshooting instructions
GB 31