Dreame A2 - Page 41

41 EN
Issue Cause Solution
Failed to return to the
charging station.
The robot cannot nd the
charging station when
returning to the charging
station.
1. Check if there are obstacles blocking the robot.
Remove the obstacles and retry.
2. Remote control the robot back to the charging
station via the app.
Failed to dock in the
charging station.
The robot nds the charging
station but fails to dock.
1. Check if the reective lms on the station are
dirty or blocked.
2. Check if there are obstacles in front of the
station.
3. Check if the station is moved.
4. Check if the baseplate is covered with thick mud.
5. Check if the station is on a slope.
6. Check if the station has power.
7. Help the robot dock in the charging station by
using the remote control or manually.
Positioning failed.
Positioning fails when the
robot tries to start a mowing
task.
1. The lidar may be obstructed. Manually move
the robot to a at and open place inside the
map and try starting the task again.
2. If you continue to encounter this error, please
retry after the robot is docked in the charging
station.
Insucient space for
turning in front of the
station.
Insucient space for turning
in front of the station.
1. If the station is placed at the edge of the map
or within it, ensure there is at least 1 m of free
space between the front area of the station's
baseplate and the boundary of the map;
otherwise, the robot may not be able to make
turns.
2. Relocate the station, or change the map in
Map Editing.
Path obstructed. Path obstructed.
1. Check if a no-go zone is set in the path.
2. Check if there are obstacles blocking the robot.
3. If the robot still cannot pass, delete the path in
Map Editing and set a new one.
The front camera is dirty. The front camera is dirty. Wipe the front camera with a clean cloth.
There is an issue with the
front camera.
There is an issue with the
front camera.
1. Wipe the front camera with a clean cloth.
2. Try restarting the robot.
3. If the problem persists, please contact the
after-sales service.
Front camera blocked. Front camera blocked. Wipe the front camera with a clean cloth.
Boundary detection
error occurs during
Auto-Mapping.
Boundary detection error
occurs during Auto-
Mapping.
1. Ensure that the lighting conditions are
suitable, neither too bright nor too dim.
2. Conrm that the weather is clear, avoiding fog
or rain.
3. Ensure that the front camera is clean and
unobstructed.
4. Ensure that the ground surface is even, as
bumps may aect detection.
5. If boundary detection continues to fail, switch
to remote control mode for mapping.