Dreame A2 - Page 40

40EN
Issue Cause Solution
LiDAR temperature is
high.
LiDAR temperature is ≥ 80 ℃ .
1. The robot will automatically try to return to the
charging station to cool down.
2. Ensure the robot operates at an ambient
temperature below 40 ℃ .
3. Place the robot in a shaded, cool, and well-
ventilated area. The alarm will stop when the
temperature drops to a normal range.
4. The robot will automatically resume operation
once the alarm stops.
5. If the problem persists, please contact after-
sales service.
LiDAR temperature is
too high.
LiDAR temperature is ≥ 90 ℃ .
1. The LiDAR is turned o due to high
temperatures.
2. Ensure the robot operates at an ambient
temperature below 40 ℃ .
3. Place the robot in a shaded, cool, and well-
ventilated area. The alarm will stop when the
temperature drops to a normal range.
4. If the problem persists, please contact after-
sales service.
Robot is lost. Positioning is lost.
1. Check if the LiDAR on the top of the robot is
dirty. Dirt will aect the positioning.
2. Manually move the robot to an open place
inside the map and try starting the task again.
3. If the positioning is not recovered, remote
control the robot back to the charging station via
the app, and then start the mowing task.
Sensor error. Sensor error.
1. Restart the robot and retry.
2. If the problem persists, please contact the
after-sales service.
The robot is in the no-
go zone.
The robot is in the no-go
zone.
1. Manually move the robot out of the no-go
zone and then retry.
2. Remotely control the robot through the app to
move it out of the no-go zone, and then retry.
The robot is outside the
map.
The robot is outside the map.
1. Manually move the robot inside the map, and
then retry.
2. Remote control the robot back inside the map
via the app, and then retry.
Emergency stop is
activated.
The Stop button on the robot
is pressed.
Enter the PIN code on the robot and conrm.
Low battery. The robot
will shut down soon.
Battery level is ≤ 10%. Dock the robot in the charging station to charge.
The robot is away from
the map. Risk of being
stolen.
The robot is away from the
map.
1. Enter the PIN code on the robot and conrm.
2. You can disable the O-Map Alarm in Settings
in the app.