What to do if the dust collection bag of my Dreame D10s Plus is full?
If the dust collection bag of your Dreame Vacuum Cleaner is full: * Check whether the dust collection bag is full. * If so, replace it with a new one. * Check whether the auto-empty vent or air duct at the bottom of the base is blocked. * Remove any blockage before use.
Why Dreame Vacuum Cleaner doesn’t resume cleaning after charging?
If your Dreame Vacuum Cleaner robot doesn’t resume cleaning after charging: * Make sure the robot is not set to Do Not Disturb mode (DND) as this will prevent it from resuming cleaning. * The robot does not resume cleaning when it is manually recharged or placed onto the base.
Why my Dreame Vacuum Cleaner cannot connect to Wi-Fi?
If your Dreame Vacuum Cleaner isn't connecting to Wi-Fi, there could be several reasons. First, reset the Wi-Fi and download the latest version of the Dreamehome app, then try reconnecting. Ensure the location permission on the Dreamehome app is enabled. A weak Wi-Fi signal could also be the problem, so ensure the robot is in an area with good Wi-Fi coverage. Also, confirm your robot connects to 2.4GHz Wi-Fi, as 5GHz Wi-Fi is not supported. Finally, double-check that the username and password for your Wi-Fi are correct.
What to do if no water comes out of the Dreame D10s Plus Vacuum Cleaner water tank?
If no water or only a little bit comes out of the water tank of your Dreame Vacuum Cleaner: * Check whether there is water inside the water tank. * Clean the mop if it becomes dirty. * Make sure the mop pad is installed correctly according to the user manual. * Clean the blowhole on the top of the water tank.
Why is my Dreame Vacuum Cleaner making a strange noise?
If your Dreame Vacuum Cleaner robot is making a strange noise, a foreign object may be caught in the main brush, side brush, or one of the main wheels. Stop the robot and remove any debris.
Why Dreame D10s Plus Vacuum Cleaner does not perform scheduled cleaning?
If your Dreame Vacuum Cleaner robot does not perform scheduled cleaning, it is because scheduled cleaning will not start unless the robot has at least 15% battery left.
Why Dreame Vacuum Cleaner returns to the base without auto-empty?
If your Dreame Vacuum Cleaner robot returns to the base without performing auto-empty tasks, DND mode may prevent the robot from performing auto-empty tasks.
Why my Dreame D10s Plus Vacuum Cleaner robot cannot return to the base?
If your Dreame Vacuum Cleaner robot cannot return to the base, there might be too many obstructions around the base. Try placing the base in a more open area. Also, clean the signaling area of the base. Note that moving the robot may cause it to re-position itself or re-map its surroundings. If the robot is too far from the base, you may need to manually place it onto the base.
Why my Dreame D10s Plus Vacuum Cleaner robot cannot recharge?
If your Dreame Vacuum Cleaner robot isn't recharging, first, confirm that both ends of the power cord are plugged in correctly to the base. It's also possible that the robot has poor contact with the charging contacts. In this case, clean the charging contacts on both the base and the robot.
What to do if my Dreame Vacuum Cleaner robot does not turn on?
If your Dreame Vacuum Cleaner robot doesn't turn on, the battery level might be low. Recharge the robot on the base and try again. Also, the battery temperature might be too low or too high. It is recommended to operate the appliance at a temperature between 32 °F (0°C) and 104 °F (40°C).
General| Shape | Round |
|---|---|
| Product color | Black |
| Dust container type | Dust bag |
| Smartphone remote support | Yes |
| Battery capacity | 5200 mAh |
| Battery technology | - |
| Suction power | 5000 Pa |
| Brush type | Roller brush & Side brush |
| Noise level | 60 dB |
| Navigation type | Mapping |
| Water tank capacity | 0.235 L |
| Dust capacity (base) | 4 L |
| Dust capacity (total) | 4.57 L |
| Dust capacity (vacuum cleaner) | 0.57 L |
Weight and Dimensions| Width | 350 mm |
|---|---|
| Height | 96.8 mm |
| Weight | 3240 g |
| Base station weight | 4350 g |
| Base station dimensions (W x D x H) | 403 x 403 x 483 mm |
Guidelines for safe operation and limitations of use for the robot.
Lists and identifies the various accessories included with the robot.
Explains the different parts and controls of the robot unit.
Identifies and describes the sensors located on the robot.
Details the parts and indicators of the auto-empty base.
Further explanation of auto-empty base parts like dust bin and filter.
Advice on tidying up the environment for optimal robot cleaning performance.
Tips for ensuring clear paths and good lighting for the robot's sensors.
Steps for removing protective strips, installing the side brush, and initial charging.
Positioning the base and connecting to the Dreamhome app for robot control.
Steps to connect the robot to Wi-Fi and how to reset the connection.
Guide to initiating the robot's mapping process for efficient navigation.
Covers turning on/off, cleaning, pausing, DND, and spot cleaning functions.
Details on scheduled cleaning, app functions, and using the mopping feature.
Table outlining recommended maintenance frequency for robot parts.
Step-by-step instructions for cleaning the robot's dust bin and filter.
Procedures for cleaning the water tank and mop pad.
Instructions for removing and cleaning the robot's main brush.
Guidance on cleaning the side brush and the main/universal wheels.
How to clean the laser, visual sensors, charging contacts, and vents.
Steps for discarding the old dust bag and replacing it with a new one.
Instructions for clearing blockages in the robot's air duct.
Procedures for restarting the robot and maintaining battery health.
Solutions for problems like the robot not turning on or recharging.
Troubleshooting steps for navigation problems and general robot malfunctions.
Advice for when the robot is not cleaning efficiently or leaves dust.
Solutions for Wi-Fi connection problems and failure to perform scheduled cleaning.
Addresses common operational questions and lists product specifications.
Detailed instructions on how to safely remove and dispose of the robot's battery.
Outlines the warranty period and conditions that may void the warranty.
Information regarding waste electrical and electronic equipment disposal.
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