2. Exclusions
2.1 This warranty by Ducati is not applicable
to:
●
a) motorcycles used in competitions of
any kind;
●
b) motorcycles used in rental service;
●
c) subject to wear and tear during normal
operation of the motorcycle (such as for
example: tyres, final drive, belts, flexible
controls, spark plugs, brake and clutch
subject to friction, the vehicle if not
properly maintained using the Ducati
maintainer);
●
d) defects deriving from oxidation or caused by
atmospheric agents extraordinary
environmental conditions or circumstances or
due to irregular or improper washing of the
motorcycle;
2.2 Without prejudice to the provisions of the
mandatory provisions for the protection of the
consumer relating to the legal warranty pursuant to
the national regulations transposing and
implementing European legislation in the countries
belonging to the European Union, the Customer
cannot exercise this conventional warranty for
damage/defects that are unrelated to the
production process such as, by way of example, any
damage/defect deriving from:
●
negligence in the execution of the Scheduled
Maintenance Plan specified by Ducati in 5
below;
●
incorrect maintenance or repair operations
carried out by other than the Ducati
Authorised Dealers and/or Service Centres
●
assembly of spare or accessories whose
use is not approved by Ducati;
●
failure to comply with the prescriptions for the
use of the vehicle and its equipment as indicated
in the Owner's Manual;
●
modifications to the vehicle made by the
Customer and / or third without the
express approval of Ducati;
●
Customer's failure to adhere to any recall
campaigns planned by Ducati.
3. 3 Procedure for claiming the warranty
3.1. To activate this warranty and maintain its validity,
the Customer is required to:
●
a) any motorcycle defects to one of the
Ducati Dealers and/or Authorised Service
Centres listed on the website www.ducati.com
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