EATON Powerware
®
5125 (9910-E65) UPS Installation Guide for IBM
®
Applications S 164201698 Rev 1
41
Chapter 4 Service and Support
In the United States and Canada, call 1-800-IBMSERV (1 -800-426-7378). In
Europe, the Middle East, and Africa (EMEA); Latin America; or
Asia-Pacific, call the IBM office that services your account. Please have
your serial, model, and part number ready when you call (see Figure 29).
For additional information, see the appropriate user’s guide for the UPS
or Extended Battery Module (EBM).
(S/N Bar Code 39)
Part Number
S991010R4AAA
(Data: P42R8077)
(IBM Part Number Bar Code 39)
Front Panel Label
Rear Panel Label
Model Number
Serial Number
IBM/UPS
Type-Model/Feature: 9910 -E65
(P) IBM P/N: 42R8077
(S) Serial Number: 9910-10R4AAA
(2P) EC: H89696
(Serial Number Bar Code 39)
(Data: S991010R4AAA)
(Data: 2PH89696)
(EC Number Bar Code 39)
Assembled in Mexico
Date of MFG: YYYYMMDD
Serial Number
Figure 29. Example of IBM Serial Number Labels
Comments
We welcome your comments about this manual. Please send your
questions or suggestions for improvements to
ibm.ups@powerware.com.