TROUBLE SHOOTING
9.1 Troubleshooting.
If having any troubles when using the Eazao Zero,please refer to the troubleshooting
guide below,or email customer support：
support@eazao.com
You can also visit
https://www. eazao.com
for support videos and advanced tutorials
9.1.1 Printing Problems.
Clicking sound from one of the stepper motors
One of your stepper motors may not be connected properly. Check each connection
and then inspect the cable routing for any faults.
File not printing
Remove the SD Card and insert into your Computer. Open the GCODE file using a text
editor (eg. Notepad++), and inspect if GCODE is readable or not. If file consists of
multiple ‘ÿÿÿÿ’ symbol, then file has been corrupted. Try reformatting your SD Card
and reloading the GCODE file.
NOTE: Reformatting will delete all files on your SD card.
Not moving when starting to print
Make sure that the temperature settings in cura are all 0 ° C, and there are no M104,
M105, and M109 commands in gcode. And there is an M302 command at the beginning
of gcode.
Not sticking to the bed
•Water can be sprayed on the printing bed.
•Check that the bed is level and set to a distance of approximately 0.1mm-see 3.6
Levelling the bed.
•Add a brim or raft to your file.
•Ensure nozzle to bed gap is not bigger than 0.1mm. Material will solidify if gap is large.
•Visit
https://www.eazao.com
for a tutorial on leveling the print bed.
Print stopped halfway
•Check that the GCODE file is complete and not corrupt.
•Check the original model file.
The motor does not stop at the end of axis
Check that the stop micro switches are aligned with the motor mount and registering.
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