AutoCal V3 User Guide
support@efilive.com - 30 - www.efilive.com
Supporting AutoCal
Tuners are responsible for supporting customers to whom they have provided
AutoCal devices.
Unlike FlashScan, EFILive will not provide support directly to AutoCal end users.
EFILive will provide support only to the owner of the FlashScan device to which an
AutoCal is registered.
There may be cases where the demarcation of support responsibilities may be
unclear or unworkable. In such cases, Tuners should contact EFILive
(support@efilive.com) to discuss alternate support solutions.
Error Codes
If an error occurs while using AutoCal, users can look up the error code
description in the EFILive V8 Scan and Tune software.
The [F8: Tools] -> [F8: Error Codes] menu item provides an error code lookup
function, and the “EFILive Error Codes.pdf” document accessed by selecting the
Windows Start Icon and navigating to Program Files->EFILive->V8->Documents-
>EFILive Error Codes.pdf is also available. Both options provide error code
descriptions, causes and actions.
Should the issue not be resolved after reviewing the Error code list, end users
should contact their Tuner for support.
Trace Files
AutoCal *.xalm files
Trace files are automatically saved where an error message is presented using the
device in BBX mode. Users can manually save trace files where options do not
perform the desired outcome, including for pass-thru functions.
To manually generate a trace file on AutoCal V3 navigate to Scan Tool -> F3:
Scan Options -> F1: Save Trace.
Trace files are located in the EFILive -> Trace folder on AutoCal V3. Trace files
are named using the following naming convention:
yyyymmdd_hhnnss_<desc>.xalm, where:
yyyymmdd: is the year, month and day that the trace was recorded.
hhnnss: is the hour, minute and second that the trace was recorded.
<desc>: is the description where;
o “User” means user generated trace files
o “xxx._x_$xxxx” identifies the 3 character controller ID, the
communication process upload/download, and the 4 digit error code.
xalm: is the file extension.
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