Egro ONE - Maintenance Counters

Technical Manual V6.00 44 01.05.2017
6. Fault finding
6.1. List of errors
Error - Coffee machine is blocked
Code
Fault description
Solution
E01
RS422 broken link between control board and touch board
Check connection between control board and touch board
 Check if control board is running -> LED on board
 When leaving <Diagnostic> it may happen that the error
appears shortly – there is no problem
E02
Short circuit +24V AUX trolley
Check 24V AUX and trolley
 Check connection between trolley and coffee machine
 Check Fuse F1 on the power board
E03
Short circuit +24V valves, brewing group heating element,
milk sensor, air pump, relay milk pump
Check listed elements
 Check cables and wiring
E04
Short circuit +5V card reader
Check listed elements
 Check cables and wiring
E06
Short circuit cash system
Check listed elements
 Check cables and wiring
E08
Short circuit +12V power board
Check power board
E09
Short circuit heating element relay
Check heating element relay – replace if necessary
E10
Heating element relay interrupted
Check heating element relay and cable – replace if necessary
E11
Overheating coffee boiler
Check temperature sensor of coffee boiler with diagnostic
 Check power supply (triac)
 Check fuse F10 A + B
E12
Overheating steam boiler
Check heater of steam boiler with diagnostic
 Check level sensor
 Check Steam boiler filling valve
 Check pressure on the manometer
 Check power supply (triac)
E13
Error during upper piston movement
Check spindle motor with diagnostic – movement, switch function
Brewing unit L61 and former version
 Check upper piston shaft
 Check also lower piston switch for proper movement
Brewing unit BC18 (18 grams)
 Perform brewing group calibration
E14
Error during lower piston movement
Check spindle motor with diagnostic – movement, switch function
 Clean lower piston/sieve if dirty (blockage can cause error)
 Check thread of lower piston shaft
Brewing unit L61 and former version
 Check lower piston shaft
Brewing unit BC18 (18 grams)
 Perform brewing group calibration
E15
CCI/CSI link between coffee machine and cash system
interrupted
Check cables and interface
 Check connection to control board