EKF Diagnostics Hemo Control - Page 32

Troubleshooting
User Manual Hemo Control
29
Error
Explanation and rectification
Limit values of the control
cuvette are violated
Wrong control cuvette used.
 Use control cuvette with correct serial number.
Damaged control cuvette.
 Order new control cuvette and calibrate it to the
device.
Cuvette holder not properly engaged.
 Properly engage the cuvette holder.
Optical unit soiled.
 Clean optical unit.
Control cuvette is not correctly positioned into the cuvette
holder.
 Place the control cuvette in the correct position.
Measurement values are
not plausible.
Limit values during control
solution measurements
are violated.
Defective or superimposed microcuvette used. Sampling
error. Air bubbles in the microcuvette.
 Prepare new microcuvette for measuring.
Unsuitable or superimposed control solution. Confused
control level.
 Use correct control solution.
Cuvette holder not properly engaged.
 Properly engage the cuvette holder.
Optical unit soiled.
 Clean optical unit.
Control cuvette is not correctly positioned into the cuvette
holder.
 Place the control cuvette in the correct position.
The Hemo Control photometer must be only used with
Hemo_Control Hemoglobin Microcuvettes.
Information message
"Temp. too high"
Ambient temperature is too high.
 Measurements are still possible, however measurement
quality may deteriorate.
Information message
"Temp. too low”
Ambient temperature is too low.
 Measurements are still possible, however measurement
quality may deteriorate.
Error message
"Measured value too
high"
Defective or superimposed microcuvette used. Wrong or
unsuitable sample material. Sampling error.
 Prepare new microcuvette for measuring.
Error message
"Memory is full"
At least 4,000 measured values have been stored.
 Delete memory.