59
SECTION F - TROUBLESHOOTING
The electronic control of the 3.5 Cu. Ft. horizontal axis
washers have self diagnostics codes built in that cover
most products failures.
Model differences:
• Better Models have a digital readout display
• Good models use flashing LEDs to signal code
In the Better Models line, the failure codes will appear
in the display as an E followed by two numbers, a number
and a letter or two letters. The control will beep and the
Door Lock, Wash, Rinse, Final Spin and Control
indicator lights will flash. Example: E14.
In the Good Models line, the control signals the failure
code by flashing the five indicator lights of Door Lock,
Wash, Rinse, Final Spin and Control for the first
number or letter after the E and the Start indicator light
for the second number or letter after the E. When a failure
occurs, the washer stops or pauses and the control
beeps and flashes the five indicator lights to tell the
customer that a failure has occurred.
In both models, to stop the flashing and beeping, the
customer may touch the Pause/Cancel button. The error
code remains stored in the control but once the problem
is corrected, it does not effect the operation of the washer.
If the failure is something that the customer can correct
(such as the water faucets being turned off), the washer
will operate normally the next time it is started.
To recall an error code,
• Wake the machine by pressing any button
• Wait 5 seconds
• Press and hold the Start and Pause/Cancel
buttons simultaneously
If the washer is a Better Model, the error code will appear
in the display.
On the Good Models
:
•
All LEDs will go blank and after a few seconds the
control will signal the stored code using audible
beeps and blinking LEDs. The control will repeat
edly signal the code, as long as the Start and
Pause/Cancel buttons are pressed
• A two-second pause between repeats affords
you the ability to make accurate counts to
identify the correct error codes.
Please Note the following...... on a small number of
washers with serial number prefix XC4, if the previous
procedure does not perform as specified, follow the option
below:
• Follow all previous steps but instead of pressing
Start and Pause/Cancel buttons, press and hold
Options and Pause/Cancel buttons.
IIf the washer is a Good Model, the five indicator lights
of Door Lock, Wash, Rinse, Final Spin and Control
will flash the number of times for the first digit of the
code and the Start indicator light will flash the number of
times for the second digit. Take
separate counts of each
indicator light, then repeat to confirm in order to be
accurate in identifying the proper error code. The code is
obtained by counting the number of times the lights flash.
Example E24: The five indicator lights would flash twice
indicating the 2 and the Start indicator light will flash
four times indicating the 4. The five indicator lights and
the Start indicator light start flashing at the same time.
The control will pause for 2 seconds, then repeat the
code as long as the two buttons are pressed and held.
Note: A letter appearing in the code stands for a
number higher than nine.
A = 10 B = 11 C = 12
D = 13 E = 14 F = 15
Example Code F1: the first digit would be 15 and the
second digit would be 1. If this code would appear on a
washer in the Good model line, the five indicator lights
would blink fifteen times and the START indicator light
would blink once.
Troubleshoot problem by using chart on next page.
The following LED Flashes and Beeps signal E41 (Error code
41
) Door Open
COUNT>>>>>> 123456789ABCDEF
1st Code Digit 5 Vertical LED Flashes XXXX
2nd Code Digit Start LED Flashes X
The following LED Flashes and Beeps signal E14 (Error code
14
) Reed Switch
COUNT>>>>>> 123456789ABCDEF
1st Code Digit 5 Vertical LED Flashes X
2nd Code Digit Start LED Flashes XXXX
The following LED Flashes and Beeps signal EF1 (Error code
F1
) Clogged Pump
123456789101112131415
COUNT>>>>>> 123456789ABCDEF
1st Code Digit 5 Vertical LED Flashes XXXXXXXXXXXXXXX
2nd Code Digit Start LED Flashes X
Examples: Identifying Error Codes on non-digital display models:
To Next Page
Loading...
