How to fix Elmo EL55R2 when the image is not displayed correctly?
First, ensure the cables are correctly connected. Also, verify that the connected cable matches the input source setting of your Elmo Projector. Lastly, check for any damage or disconnections in the cables themselves.
How to connect Elmo EL55R2 to the network?
First, check that the network device, such as a router, is turned on. Next, ensure that the Wireless, Ethernet, and Hotspot switches are set to ON. Verify that the LAN cable is connected correctly and not broken or disconnected. Finally, confirm that your device is connected to the correct Hotspot name of the Elmo Projector.
What to do if no image and audio from Elmo Projector speaker?
Make sure that the power of the product is not off or the product is not in the standby mode. Check that the cables are connected correctly. Check that the connected cable and the input source setting of the product match.
Why is there no sound from my Elmo Projector speaker?
Try these steps: 1. Press the mute button on the remote control to ensure it's not muted. 2. Adjust the volume using the remote control or the volume control button on the front panel. 3. Verify the audio cable is properly connected. If using a VGA connection, ensure the stereo mini cable is connected separately for audio output.
How to troubleshoot Elmo Projector remote control not working?
There may be an obstacle between the remote control and the receiver, preventing infrared rays from reaching. Operate the remote control toward the receiver. Check that the batteries of the remote control are inserted in the correct direction with the (+) and (-) terminals properly aligned. Check that the batteries in the remote control are full.
Why does my Elmo EL55R2 Projector have vertical stripes and lines?
Make sure the cables are connected correctly. If vertical stripes and lines still appear, check if the cables are broken or disconnected. Radio waves from nearby electronic devices or appliances may also cause interference. Try moving the Elmo Projector away from other equipment or changing its position.
Why does my Elmo Projector automatically shut down?
Check if the auto shutdown function in 'no signal' state is working. Check if there is a power failure.
What to do if Elmo Projector image has no colors?
Check that the cables are connected correctly. Adjust 'Contrast', 'Brightness', and 'Color Tone' in 'Video Quality' settings menu.
Why is there a distortion in the image of my Elmo EL55R2?
Check that the cables are connected correctly. Check if the connected cables are broken or disconnected.
What to do if Elmo EL55R2 touch input is not working?
Check if the touch operation is disabled. Make sure the size of the touched area is not too small compared to the size of your finger. Check if there are any abnormalities with the tip of the touch pen. When the touch operation of the computer connected to the product with the HDMI cable is not possible, check that correct ports are used. Check that the product and the computer are connected with the supplied USB cable. Check that the display monitor is clean.
Lists items included with the product.
Details front and side/bottom ports, operating panel buttons.
Covers installation conditions and VESA mounting.
Explains connecting power cord and turning device on/off.
Explains finger and touch pen gestures like tap, drag, zoom.
Covers Home screen, app shortcuts, uninstallation, status icons.
Details using whiteboard, drawing, and editing.
Explains drawing on external video or browser screens.
Describes displaying and comparing images/videos.
Covers connecting and operating a USB camera.
Explains browsing web pages using the built-in browser.
Details timer/stopwatch functions and creating tasks.
Explains screen mirroring from devices.
Covers virus scanning and memory cleanup.
Describes downloading and installing apps from ELMO portal.
Explains managing files and cloud storage.
Covers pre-installed utilities like screen lock and brightness.
Details connecting computers via USB-C, HDMI, VGA.
Explains configuring Wi-Fi, Ethernet, Hotspot, Bluetooth.
Details installation and usage of the optional Easy Controller.
Provides solutions for common issues like no image, no audio, touch problems.
Instructions for cleaning the LCD display and general product care.
Lists detailed technical specifications for different models.
Outlines the product warranty terms and coverage.
Details the process for requesting repairs and associated fees.
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