Epson B 310N - Page 7

Paper is not ejected fully or is wrinkled............................................... 186
The Printer Does Not Print............................................................. 186
All lights are off................................................................... 186
Lights came on and then went out................................................... 186
The Power light is on.............................................................. 187
Increasing the Print Speed (for Windows only)............................................. 188
Other Problems....................................................................... 189
Print head cleaning does not start.................................................... 189
The color ink is consumed even when printing in black ink only.......................... 190
Printing plain paper quietly......................................................... 190
Feel a slight electric shock when you touch the printer (short-circuit)...................... 190
Appendix A Where To Get Help
Technical Support Web Site............................................................. 191
Contacting Epson Support.............................................................. 191
Before Contacting Epson. . . . . ...................................................... 191
Help for Users in North America.................................................... 192
Help for Users in Europe. . . . ....................................................... 193
Help for Users in Australia......................................................... 193
Help for Users in Singapore. ........................................................ 194
Help for Users in Thailand.......................................................... 194
Help for Users in Vietnam.......................................................... 194
Help for Users in Indonesia......................................................... 195
Help for Users in Hong Kong....................................................... 196
Help for Users in Malaysia.......................................................... 197
Help for Users in India............................................................. 198
Help for Users in the Philippines.................................................... 199
Appendix B Product Information
Printer Parts.......................................................................... 200
Front view....................................................................... 200
Rear view........................................................................ 202
Paper, Consumables, and Options........................................................ 204
Paper........................................................................... 204
Ink cartridges.................................................................... 204
Maintenance box.................................................................. 205
B-310N/B-510DN User’s Guide
Contents 7