Solving Interactive Features Problems
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sure another USB cable is connected between the Printer port (USB-A port)
on the control pad and the printer itself.
• For USB printing or scanning, try connecting a different USB cable, and
make sure the cables are less than 4.9 m long.
• When scanning from the ADF, make sure you load paper in advance.
• Connect only one printer or multifunction device at a time, and make sure
the device is supported by the projector.
• Check the Whiteboard Settings on the projector's Extended menu.
Solutions When Inking Does Not Appear in Microsoft
Office
If Start Inking does not appear on the Review tab in your Microsoft Office
application, try this solution.
Open the projector's Extended menu and change the Pen Operation Mode
setting in Easy Interactive Function:
Solutions for Problems with a Shared Whiteboard
If you are having problems with a shared whiteboard, try the following
solutions:
• Connect the projector to the same network as the projector that is sharing
its whiteboard.
• If you enter the wrong PIN code 10 times in 10 minutes, you cannot
connect to the whiteboard for three minutes. Try again after three minutes.
• Make sure Sharing is displayed on the status bar. If it is not displayed, re-
connect to the shared whiteboard.
• If you want to save the shared whiteboard screen as a file from a Web
browser, follow the steps below:
1. Select the icon on the bottom tool bar and select Stop Sharing, or
select the icon on the status bar.
2. Select Distribute to Participants.
3. Select Save depending on the message displayed on the device to which
you want to save the screen.
4. Save the file on the device. For details, see the documentation supplied
with the device.
Solutions When the Time Is Incorrect in Whiteboard
Settings
If the time is incorrect on internal storage settings for whiteboard mode, you
may need to update the Date & Time settings on the projector's Extended
menu.
s Extended > Operation > Date & Time
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