Epson L6190 series - Cannot Send Faxes to a Specific Recipient; Cannot Send Faxes at a Specified Time; Cannot Receive Faxes

Related Information
& “Basic Settings” on page 138
& “Cannot Send or Receive Faxes” on page 199
Cannot Send Faxes to a
Specic
Recipient
Check the following if you cannot send faxes to a specic recipient due to an error.
❏ If the recipient machine does not pick up your call within 50 seconds
aer
the printer has
nished
dialing, the
call ends with an error. Dial using a connected telephone to check how long it takes before you hear a fax tone. If
it takes more than 50 seconds, add pauses aer the fax number to send the fax. e is used to enter pauses.
A hyphen is entered as the pause mark. One pause is about three seconds. Add multiple pauses as needed.
❏ If you have selected the recipient from the contacts list, verify that the registered information is correct. If the
information is correct, select the recipient from the contacts list, tap
> Edit, and then change Fax
Communication Mode to Slow(9,600bps).
Related Information
& “Sending Faxes Dialing from the External Phone Device” on page 118
& “Managing Contacts” on page 53
&
“Cannot Send or Receive Faxes” on page 199
Cannot Send Faxes at a Specied Time
Set the date and the time correctly on the control panel.
Related Information
& “Sending Faxes at a
Specied
Time (Send Fax Later)” on page 119
& “Basic Settings” on page 56
Cannot Receive Faxes
❏ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the
service provider.
❏ If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel.
❏ Under the following conditions, the printer runs out of memory and cannot receive faxes. See the
troubleshooting for information on handling a memory full error.
❏ e number of received documents has reached the maximum of 100 documents.
❏ e printer's memory is full (100%).
❏ Check if the sender's fax number has been registered to the Rejection Number List. Faxes sent from numbers
that have been added to this list are blocked when Rejection Number List in Rejection Fax is enabled.
❏ Ask the sender if header information is set up on their fax machine. Faxes that do not include header
information are blocked when Fax Header Blank in Rejection Fax is enabled.
User's Guide
Solving Problems
201