Checking the Connection (USB)............178
Checking the Connection (Network).........179
Checking the Soware and Data. . . . . . . . . . . . 180
Checking the Printer Status from the
Computer (Windows)....................181
Checking the printer status from the
computer (Mac OS).....................182
When You Cannot Make Network Settings...... 182
Cannot Connect from Devices Even
ough
Network Settings are No Problems.......... 183
Checking the SSID Connected to the Printer. . . 184
Checking the SSID for the Computer.........185
Cannot Print from an iPhone or iPad.......... 186
Printout Problems........................186
Printout is Scued or Color is Missing........186
Banding or Unexpected Colors Appear.......186
Colored Banding Appears at Intervals of
Approximately 3.3 cm....................187
Blurry Prints, Vertical Banding, or
Misalignment..........................187
Print Quality is Poor.....................188
Paper Is Smeared or
Scued
...............189
Paper is Smeared During Automatic 2-Sided
Printing..............................190
Printed Photos are Sticky.................191
Images or Photos are Printed in Unexpected
Colors...............................191
Cannot Print Without Margins.............191
Edges of the Image are Cropped During
Borderless Printing......................191
e Position, Size, or Margins of the Printout
Are Incorrect..........................192
Printed Characters Are Incorrect or Garbled. . . 192
e Printed Image Is Inverted..............192
Mosaic-Like Patterns in the Prints...........192
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........193
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 193
An Image of the Reverse Side of the Original
Appears in the Copied Image..............193
e Printout Problem Could Not be Cleared. . . 193
Other Printing Problems................... 194
Printing Is Too Slow.....................194
Printing Slows Down Dramatically During
Continuous Printing.....................194
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................194
Cannot Start Scanning.....................195
Scanned Image Problems...................195
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......195
Straight Lines Appear when Scanning from
ADF................................ 196
e Image Quality Is Rough...............196
Oset Appears in the Background of Images. . . 196
Text is Blurred.........................196
Moiré Patterns (Web-Like Shadows) Appear. . . 197
Cannot Scan the Correct Area on the
Scanner Glass..........................197
Text is Not Recognized Correctly when
Saving as a Searchable PDF................197
Cannot Solve Problems in the Scanned Image. . 198
Other Scanning Problems...................199
Scanning Speed Is Slow...................199
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 199
Problems when Sending and Receiving Faxes. . . . .199
Cannot Send or Receive Faxes..............199
Cannot Send Faxes......................200
Cannot Send Faxes to a Specic Recipient. . . . . 201
Cannot Send Faxes at a Specied Time....... 201
Cannot Receive Faxes....................201
Memory Full Error Occurs................202
Sent Fax Quality Is Poor..................202
Faxes Are Sent at the Wrong Size............203
Received Fax Quality Is Poor...............203
Received Faxes Are Not Printed............ 203
Pages are Blank or only a Small Amount of
Text is Printed on the Second Page in
Received Faxes.........................203
Other Faxing Problems.....................204
Cannot Make Calls on the Connected
Telephone............................204
Answering Machine Cannot Answer Voice
Calls................................204
Sender's Fax Number Not Displayed on
Received Faxes or the Number Is Wrong. . . . . . 204
Other Problems..........................204
Slight Electric Shock when Touching the
Printer...............................204
Operation Sounds Are Loud...............204
e
Date and Time Are Incorrect........... 205
Application Is Blocked by a Firewall (for
Windows Only)........................205
A Message Prompting You to Reset the Ink
Levels is Displayed......................205
Ink Spilled............................205
User's Guide
Contents
5