182 Solving Problems
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661
and enter the PIN on the included Epson PrivateLine Support card.
This is the fastest way of speaking to a live representative, and it’s free.
This service is available 6
AM to 6 PM, Pacific Time, Monday through
Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers:
■ U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday
through Friday.
■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday
through Friday.
Toll or long distance charges may apply.
Before you call for support, please have the following information
ready:
■ Product name (Epson PowerLite 835p)
■ Product serial number (located on the bottom of the projector)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer or video configuration
■ Description of the problem
You can purchase screens, carrying cases, or other accessories from an
Epson authorized reseller. To find the nearest reseller, call
800-GO-EPSON (800-463-7766). Or you can purchase online at
www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).
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