Solving Problems
93
Where to Get Help
Epson provides these technical support services:
Internet Support
Epson provides technical assistance 24 hours a day at epson.com/
support (U.S.) or epson.ca/support (Canada). Here you can access
troubleshooting information, download product documentation, and
receive technical advice through e-mail.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661
and enter the PIN on the Epson PrivateLine Support card that came
with your projector. This is the fastest way of speaking to a live
representative, and it’s free. This service is available 6
AM
to 6
PM
,
Pacific Time, Monday through Friday, for the duration of your
warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers:
■ U.S.: (562) 276-4394, 6
AM
to 8
PM
, Pacific Time, Monday
through Friday, and 7
AM
to 4
PM
, Pacific Time, Saturday
■ Canada: (905) 709-3839, 6
AM
to 8
PM
, Pacific Time, Monday
through Friday
Days and hours of support are subject to change without notice. Toll
or long distance charges may apply.
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