Troubleshooting 125
❏ Are you using a USB hub? The USB cable should be connected directly between the
PC and the product.
❏ Is Windows Media Player installed? Windows Media Player must be installed before
installing the Total Disc Maker.
❏ The output device may not be recognized in an environment with Windows Media
Player 7 installed. In this case, uninstall EPSON Total Disc Maker and restart the
computer, then reinstall EPSON Total Disc Maker.
❏ If the language setting of the system is different from the user, installation may not be
correctly performed. Make sure to set the language setting of the system and the user
the same before installation.
When installing the software, make sure to turn the product off; then start installation.
Maintenance Box Nearly Full Message is Displayed by the Software
The maintenance box is nearly full.
& See “Replacing the Maintenance Box” on page 103.
Disc Cannot be Published
If the user is logged on as a guest and could not access the service; terminal service must
be enabled before publishing (except for Windows 7 or Windows Vista). Contact
administrator for terminal service settings.
Disc Information Cannot be Read
If "The disc information cannot be read. You must be logged on with administrator
privileges." message is displayed, log onto Windows with administrator privileges.
If you are copying from a drive, log onto Windows with administrator privileges first.
Drive of the Product is not Displayed when You Click "Safely
Remove Hardware" Icon
Under the Windows Vista environment, the drive of the product will not be displayed when
you click the "Safely Remove Hardware" icon. Please disconnect or turn off the product
after computer is turned off.
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