Epson PP-1002 - User Manual

Questions and Answers

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Logan MoodyNov 23, 2025
Why is my Epson Disc Duplicator printing with rubbing, lines, streaks, or blurriness?
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  johnstonjonNov 24, 2025
  If your Epson Disc Duplicator is experiencing printing issues such as rubbing, lines, streaks, blurriness, shaky text, incorrect color tones, missing colors, uneven printing, mosaic-like patterns, or grainy prints, try the following: * Perform a nozzle check to see if the print head is clogged, and if so, perform a head cleaning. * Make sure you are using genuine Epson ink cartridges, as this product is designed for color adjustment based on Epson brand ink. * Ensure you're not using an old ink cartridge, as this can affect print quality. Check the packaging for the usage period. * Use the print head alignment function to adjust for differences in the print head gaps during bidirectional printing. * If you're using discs with different thicknesses, adjust the print head alignmen...
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Kara ThomasAug 23, 2025
What to do if the maintenance box has reached its replacement time on Epson PP-1002 Disc Duplicator?
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  nicholas51Aug 23, 2025
  Replace the maintenance box or reinstall it in your Epson Disc Duplicator.
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Anthony MooreAug 27, 2025
What to do if my Epson Disc Duplicator is unable to transfer a disc?
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  Katelyn SantanaAug 27, 2025
  If your Epson Disc Duplicator is unable to transfer a disc from a stacker, open the disc cover, remove the discs from the input stacker, fully separate the discs to prevent them from sticking together, and then load them back into the stacker. Close the disc cover and retry to publish a disc. If a disc is not transferred from the drive tray or the printer tray, turn the product off, remove the disc from the tray, turn the product on, and retry to publish a disc. If the arm has picked up a disc, do not remove the disc by hand, as the arm may be damaged. To remove the disc, turn off the power and turn on the power again, and let the initialization process remove the disc.
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Jennifer ThomasAug 27, 2025
How to fix 'Unable to release multiple disc feeds error' on Epson PP-1002?
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  Dustin RosarioAug 27, 2025
  If the Epson Disc Duplicator displays an 'Unable to release multiple disc feeds error', it may be due to disc thickness or warpage. To clear the error, open the disc cover, remove the disc from the tray, take out the discs from the input stacker, load another disc into the input stacker, and then close the disc cover. The job will then resume.
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michael33Aug 29, 2025
What to do if Epson PP-1002 Disc Duplicator shows a writing error?
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  Megan ChangAug 29, 2025
  If your Epson Disc Duplicator is showing a writing error, it could be due to a scratched or dirty disc. Replace the disc with a new one. The quality of the data recording surface may also vary depending on the disc, so try another disc. Additionally, check if there is dust on the filter of the product rear fan and clean the filter if necessary.
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Monique ClarkSep 23, 2025
How to print correctly in the print area of the disc using Epson PP-1002?
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  Denise CollinsSep 23, 2025
  Set the inside diameter and outside diameter of the print area so that they match the print area of the disc to be printed on your Epson Disc Duplicator.
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johnny33Sep 16, 2025
What to do if the arm failed to release a disc in Epson Disc Duplicator?
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  Elizabeth PhillipsSep 16, 2025
  Turn the Epson Disc Duplicator off. Remove the disc. If the arm has picked up a disc, do not remove the disc by hand, as the arm may be damaged. To remove the disc, turn on the power again, and let the initialization process remove the disc.
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Debra ThompsonSep 18, 2025
What to do if my Epson PP-1002 has an internal error?
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  Douglas OlsonSep 18, 2025
  Turn the Epson Disc Duplicator off. Open the disc cover and check that there are no foreign objects inside; then close the disc cover.
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Jonathan RamosSep 8, 2025
What to do if Epson Disc Duplicator is unable to output a disc?
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  fryecristinaSep 8, 2025
  If your Epson Disc Duplicator is unable to output a disc, press the power button to turn off the power, and then open the disc cover and check that there are no foreign objects inside.
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Craig DixonSep 5, 2025
Why does my Epson Disc Duplicator make a rattling sound when turned on?
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  Amy WheelerSep 5, 2025
  If your Epson Disc Duplicator is making a rattling sound when the power is turned on, press the power button to turn off the power, and then open the disc cover and check that there are no foreign objects inside.

Epson PP-1002 Specifications

General

Model	PP-1002
Type	Disc Duplicator
Number of Drives	1
Interface	USB 2.0
Printing Technology	Inkjet
Writing Speed (CD)	24x
Writing Speed (DVD)	8x
Supported Disc Formats	CD-R, CD-RW, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL
Max Duplication Speed	Up to 8 (CD) / Up to 4 (DVD) / Up to 2 (Blu-ray)