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Steven BishopAug 22, 2025
What to do if my Epson Disc Duplicator shows ink low?
- CCarmen PhillipsAug 22, 2025
Prepare a new ink cartridge for your Epson Disc Duplicator.
What to do if my Epson Disc Duplicator shows ink low?
Prepare a new ink cartridge for your Epson Disc Duplicator.
What to do if the maintenance box has reached its replacement time on Epson PP-1002 Disc Duplicator?
Replace the maintenance box or reinstall it in your Epson Disc Duplicator.
What to do if my Epson Disc Duplicator is unable to transfer a disc?
If your Epson Disc Duplicator is unable to transfer a disc from a stacker, open the disc cover, remove the discs from the input stacker, fully separate the discs to prevent them from sticking together, and then load them back into the stacker. Close the disc cover and retry to publish a disc. If a disc is not transferred from the drive tray or the printer tray, turn the product off, remove the disc from the tray, turn the product on, and retry to publish a disc. If the arm has picked up a disc, do not remove the disc by hand, as the arm may be damaged. To remove the disc, turn off the power and turn on the power again, and let the initialization process remove the disc.
How to fix 'Unable to release multiple disc feeds error' on Epson PP-1002?
If the Epson Disc Duplicator displays an 'Unable to release multiple disc feeds error', it may be due to disc thickness or warpage. To clear the error, open the disc cover, remove the disc from the tray, take out the discs from the input stacker, load another disc into the input stacker, and then close the disc cover. The job will then resume.
What to do if Epson PP-1002 Disc Duplicator shows a writing error?
If your Epson Disc Duplicator is showing a writing error, it could be due to a scratched or dirty disc. Replace the disc with a new one. The quality of the data recording surface may also vary depending on the disc, so try another disc. Additionally, check if there is dust on the filter of the product rear fan and clean the filter if necessary.
Why is my Epson Disc Duplicator unable to write to disc or read disc?
If your Epson Disc Duplicator is unable to write to or read a disc, ensure you are handling the disc correctly by following the disc's instruction manual. Avoid affixing adhesive stickers to the disc. Do not use the product in dusty or smoky locations, as this can cause drive writing errors. Also, avoid jolting or impacting the product during disc publishing, as this can damage the drive or the disc. Check if your PC is compatible with the product's operating environment. Finally, clean the printer tray if it is dirty.
How to turn on Epson PP-1002 Disc Duplicator if it doesn't power on?
If the power of your Epson Disc Duplicator does not turn on, hold down the power button for a moment. Check if the power plug is disconnected from the outlet or inserted improperly. If you are using a power strip, insert the power plug directly into the wall outlet. To ensure the outlet is supplying power, insert the power cable plug for another electronic product.
Why I am unable to install software for Epson PP-1002?
If the Epson Disc Duplicator's software is unable to install, ensure the USB cable is firmly connected. Check 'Interfaces' on page 149 for the interface specifications. Make sure there is at least 25 GB of available HDD space. Avoid using a USB hub; connect the USB cable directly between the PC and the product. Turn the product off when installing the software.
What to do if my Epson Disc Duplicator power does not turn off?
If the power of your Epson Disc Duplicator does not turn off, hold down the power button for a moment. If the power still does not turn off, unplug the power cord from the outlet. Then, turn on the power again, and be sure to use the power button to turn off the power.
Why does my Epson Disc Duplicator make a rattling sound when turned on?
If your Epson Disc Duplicator is making a rattling sound when the power is turned on, press the power button to turn off the power, and then open the disc cover and check that there are no foreign objects inside.
General| Model | PP-1002 |
|---|---|
| Type | Disc Duplicator |
| Number of Drives | 1 |
| Interface | USB 2.0 |
| Printing Technology | Inkjet |
| Writing Speed (CD) | 24x |
| Writing Speed (DVD) | 8x |
| Supported Disc Formats | CD-R, CD-RW, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL |
| Max Duplication Speed | Up to 8 (CD) / Up to 4 (DVD) / Up to 2 (Blu-ray) |
Covers general safety guidelines, power source cautions, and usage precautions.
Essential safety guidelines for connecting and using the power source.
Important warnings and precautions for safe operation and handling.
Guidelines for handling and using discs to prevent damage or malfunction.
Identifies and explains the different physical parts of the disc producer.
Explains the meaning of various indicator lights on the control panel.
Guides on opening/closing covers and managing input/output stackers.
Steps for installing and removing the necessary software for disc production.
Lists minimum hardware and OS requirements for software operation.
Introduces and guides on using Total Disc Maker and Utility.
Details compatible disc types and proper handling practices for quality results.
Explains print area settings and the overall disc publishing process.
Describes different publishing modes and disc loading steps.
Instructions for checking ink levels and replacing cartridges.
Procedures for nozzle checks, cleaning, and alignment for optimal print quality.
Guides on cleaning parts, air vents, and checking maintenance status.
Lists common problems and their solutions by symptom category.
Explains error lights and associated conditions/remedies for quick resolution.
Addresses specific problems like discs not publishing or ejecting.
Provides contact information for customer support and online resources.
Details technical specifications like dimensions, weight, and job processing rates.
Lists compatible ink cartridges, maintenance boxes, and drives.
