108
Troubleshooting
Problems and their Remedies
Power/Control Panel Problems
• Refer to this information together with the EPSON Total Disc Utility Help and the
information available on the Epson website.
• If your problem cannot be resolved even after the following remedies, contact
customer support services for assistance. (See “Where to Get Help” on page 142.)
Symptom/Problem Status Check/Remedy Procedure
The power does not turn on. Hold down the power button for a moment.
Is the power plug disconnected from the outlet?
Check if the plug is inserted only half-way or inserted at a slant.
Are you using a power strip or similar device?
Insert the power plug directly into the wall outlet.
Is power being supplied from the outlet?
Insert the power cable plug for another electronic product to check if
power is being supplied.
The power does not turn off. Hold down the power button for a moment.
If the power still does not turn off, unplug the power cord from the outlet.
Then, turn on the power again, and be sure to use the power button to
turn off the power. Leaving the power on can cause drying and
clogging of the print head.
A rattling sound is made
when the power is turned on.
Is there a foreign object (such as blue protective tape for transporting)
inside the product?
Press the power button to turn off the power, and then open the disc
cover and check that there are no foreign objects inside.
Light on the control panel
flashes/turns on.
An error has occurred.
See “Checking Lights for Errors” on page 114.
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