Epson PP-100II User Manual

Troubleshooting 106
Chapter 5
Troubleshooting
Diagnosing the Problem
Troubleshooting product problems is best handled in two steps: first diagnose the problem,
then apply likely solutions until the problem is fixed.
The information that you need to diagnose and solve most common problems is provided
by Help, the control panel, and the EPSON Total Disc Monitor Utility. Refer to the
appropriate section below.
If you have a specific problem relating to publishing quality, a problem not related to
publishing quality, a disc feeding problem, or if the product does not publish at all, refer to
the appropriate section.
To solve a problem, you may need to cancel publishing.
& See “Canceling Publishing” on page 87.
Error Indicators
You can identify many common problems using the lights on your product. If the product
stops working and the lights are on or flashing, use the following table to diagnose the
problem; then follow the recommended corrective measures.
Note:
Condition of indicator lights after error may change, depending on the operation.

Epson PP-100II Specifications

General

Model	PP-100II
Category	Disc Duplicator
Disc Capacity	100 discs
Print Technology	Inkjet
Print Resolution	1440 x 720 dpi
Interface	USB 2.0
Weight	24 kg
Number of Drives	1
Dimensions	377‎ x 493 x 348 mm (Width x Depth x Height)
Writing Speed	CD: up to 40x, DVD: up to 12x
Operating System Compatibility	Windows XP, Vista, 7
Supported Disc Formats	CD-R, DVD-R, DVD+R