Solving Printer Problems 95
■ For Windows 2000, if you see an error message or your software doesn’t install correctly,
you may not have software installation privileges. Contact your System Administrator.
■ Make sure Windows 98, Me, 2000, or XP was preinstalled on your system. The USB
Printer Device Driver may not install correctly if you’ve upgraded from Windows 95.
■ Make sure the USB Controller is working properly in Device Manager. See your
Windows help system for details. If it’s not working, contact your computer
manufacturer.
■ If you’re printing over a network, see your on-screen Reference Guide for instructions on
configuring your printer for use on a network.
Solving Printer Problems
The printer is on, but nothing prints.
■ If you’re printing from your computer, make sure the USB cable is connected securely and
that the cable meets the system requirements on page 117.
■ If you’re printing from your computer, run a printer check as described on page 103. If
the check page prints, make sure your software is installed correctly.
■ If you’re printing on a network, you need to set up your printer for network printing, as
described in your on-screen Reference Guide.
The printer sounds as though it is printing, but nothing prints.
■ Make sure the print head nozzles are not clogged. To clean the print head, see page 84.
■ The printer won’t operate properly if it’s tilted or at an angle. Place it on a flat, stable
surface that extends beyond the printer base in all directions.
Your printer makes noise when you turn it on or after it has been sitting for awhile.
Your printer is performing routine maintenance.
The optional preview monitor and control panel respond too slowly.
When you have lots of photos or large files on your memory card, it takes longer for the
preview monitor to process them. This causes the monitor and control panel to respond more
slowly. Try deleting any photos you don’t need before you remove the card from your camera.
Pbasics.book Page 95 Wednesday, April 23, 2003 4:30 PM
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