Epson Stylus Photo 925 - Solving Problems with Paper Feeding

100 Problem Solving
Solving Problems with Paper Feeding
Paper doesn’t eject fully or is wrinkled.
■ If the paper doesn’t eject fully, you may have set the wrong paper size. Press the b
maintenance button to eject the paper, and then select the correct paper size.
■ If it’s wrinkled when it ejects, the paper may be damp or too thin.
Paper doesn’t feed correctly or jams in the printer.
■ Make sure the paper support is attached.
■ If paper doesn’t feed, remove it from the sheet feeder, reload it against the right edge, then
slide the left edge guide against the paper.
■ If multiple pages feed at once, remove the paper from the sheet feeder, fan the edges to
separate the sheets, and carefully reload it.
■ If paper jams, press the b maintenance button for several seconds to clear the jam. If
that doesn’t work, open the cover and remove any jammed paper, including small pieces
that may have torn off. Reload the paper and press the
b maintenance button.
If your paper loads incorrectly or jams frequently:
■ Use new, smooth, high-quality paper, loaded printable side up. Don’t load paper above
the arrow mark on the left edge guide.
■ Place the paper against the right edge and slide the left edge guide against it, but not too
tight.
■ Store paper flat to prevent curling.
Roll paper doesn’t feed correctly.
■ To load paper correctly, gently hold the paper in place with your hand while pressing the
z button. Don’t force the paper to feed into the printer. Allow the paper to feed
automatically.
■ If the paper is curled, roll it inside a folded sheet of paper in the direction opposite to the
paper’s curl. You don’t need to uncurl the entire roll—only about 3 inches.
■ If you’re printing from a computer, be sure to select the correct the roll paper option as
the Paper Source (Windows and Mac OS 8.6 to 9.x). If
Sheet Feeder is selected, paper
may feed unnecessarily after each print job. In Mac OS X, choose the correct roll paper
option in the Format for menu on the Page Setup window. Then choose
Print from the
File menu and select the same roll paper option in the Printer pull-down menu.
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