Solving Print Quality Problems 99
You see wrong or missing colors.
■ Make sure the Ink setting is set to Color for color images or black-and-white prints and
your software is set for color printing.
■ The print head nozzles may need cleaning; see page 84 for instructions.
■ The ink cartridges may be old or low on ink. To replace an ink cartridge, see page 85.
■ Try turning off PhotoEnhance. Also check if you’re using a special effect that alters image
colors, like Sepia.
■ Try using Automatic mode. See page 50 (Windows), page 55 (Macintosh OS 8.6 to 9.x),
or page 56 (Macintosh OS X) for instructions.
■ Tr y c h a n g i n g t h e Gamma setting in the Advanced window; see page 69 for information
about accessing Advanced settings.
■ Your printed colors can never exactly match your on-screen colors. However, you can use
a color management system to get as close as possible. You can also use your printer’s color
management features. See page 68 (Windows) or page 70 (Macintosh).
Your printout is grainy.
■ Try using a higher quality paper.
■ Select a higher print quality setting. If you’re printing without a computer, see page 28. If
you’re printing from your computer, see page 69.
■ Run the Print Head Alignment utility. See page 89 for instructions.
■ You may need to increase the image resolution or print it in a smaller size; see your
software documentation.
Pbasics.book Page 99 Wednesday, April 23, 2003 4:30 PM