98 Problem Solving
Your printout is blurry or smeared.
■ Use EPSON papers to ensure proper saturation and
absorption of genuine EPSON inks.
■ Make sure you load paper with the printable side
face-up. The printable side is usually the whiter or
brighter side of the paper.
■ Make sure your paper isn’t damp or curled, or loaded
face down (the printable side should be face up). If it’s damp or curled, reload a new stack
of paper.
■ When printing on special paper, check the instructions in the paper package. You may
need to use an included support sheet or load your paper one sheet at a time.
■ Make sure your paper meets the specifications listed in the on-screen Reference Guide.
■ Run the Print Head Alignment utility. See page 89 for instructions.
■ Check the position of the paper thickness lever. For most papers, set the paper thickness
lever forward. If you’re printing on thick paper or envelopes, you may need to move the
lever to the position for envelopes.
■ Remove each sheet from the output tray after printing, especially when you’re printing on
transparencies.
Your printout is faint or has gaps in the image.
■ The print head nozzles may need cleaning; see page 84
for instructions.
■ The ink cartridges may be old or low on ink. To replace
an ink cartridge, see page 85.
■ If you’re printing without a computer, make sure the
printer’s Paper Type setting matches the type of paper
you’re using; see page 29 for guidelines.
■ If you’re printing from a computer, make sure the Media Type setting matches the paper
you loaded; see page 72 for guidelines.
■ Make sure your paper isn’t damaged, old, dirty, or loaded face down. If it is, reload a new
stack of paper with the printable side up; it is usually whiter or shinier than the other side.
Pbasics.book Page 98 Wednesday, April 23, 2003 4:30 PM
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